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Steve Galbraith
Steve Galbraith at Joseph Buick GMC

Steve Galbraith | Page 7

Service Manager

Joseph Buick GMC

8700 Colerain Avenue
Cincinnati, OH 45251

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4.6
73 Reviews
4.6

73 Reviews

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73 Reviews of Steve Galbraith

April 03, 2025

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Employee Rating

Great service as always. Although they did forget to wash my car this time But I was in a bit of a hurry, so no big deal More

by MACKEFAMILY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 03, 2025

Joseph Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

March 28, 2025

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The experience was very pleasant, professional and friendly. My car was clean afterwards and I would recommend them to all of my friends More

by BRENDAMCCOY477
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Recommend Dealer
Yes
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Mar 28, 2025

Joseph Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Joseph Buick GMC, we look forward to having you as a valued customer for many years to come!

March 21, 2025

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Great service, fast and friendly. Oil charge and services are priced compatible with other garages. More

by Signal30awc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 21, 2025

Joseph Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Joseph Buick GMC, we look forward to having you as a valued customer for many years to come!

March 20, 2025

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I’ve bought vehicles from Joseph for over 30 years and their service has always been excellent. More

by DMCBC215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tommy, Vida

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Mar 21, 2025

Joseph Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

March 20, 2025

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They are kind people. with a smile on every body faces. Get to working on your car right away. Easy in and out. Best service depth ever.. Thanks for making me feel special More

by JANEM0927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 21, 2025

Joseph Buick GMC responded

Thank you, Jane! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joseph Buick GMC.

March 19, 2025

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Employee Rating

I love Joseph GMC on Colerain! It's easy to schedule service online, the waiting area is very comfortable with coffee, clean restrooms, pleasantly friendly staff etc.. Oil chang More

by afox8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 19, 2025

Joseph Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Steve and our team met your expectations. Thank you again for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

March 11, 2025

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Employee Rating

Very professional and friendly. They were on time servicing my car. Their waiting area was comfortable and clean. There needs to be a way to change the channel on the TV. More

by GIBBSL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 11, 2025

Joseph Buick GMC responded

Thank you for choosing Joseph Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 04, 2025

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Nice people, the Black Ladies who cashed me out were very nice and even offered me some cookies. the whole experience was great. More

by MRSGTWILL
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: the people who cash me out. Very nice people

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Mar 05, 2025

Joseph Buick GMC responded

Thank you for taking the time to share your thoughts on working with Steve and our team. We're glad to hear we delivered such a great experience!

March 02, 2025

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Wonderful dealership. Everyone is very friendly and easy to work with. Pat is wonderful and make the buying process easy. More

by Britney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ra'Shaad Hill, Chris Townsend , Pat Valpreda and Scott —salesman

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Mar 02, 2025

Joseph Buick GMC responded

Thanks, Britney, for your feedback on your recent visit to Joseph Buick GMC. It's great to hear that we were able to assist you and that you had such a positive experience.

March 01, 2025

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Employee Rating

They did the work on my yukon but the fuses keeps blowing in my yukon so I can't move my seat and my keyfob isn't working More

by FINCHERWILLIAM122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 03, 2025

Joseph Buick GMC responded

Thank you for sharing your feedback. We understand how frustrating it can be when repairs take longer than expected due to unavailable parts, and we sincerely apologize for any inconvenience this may have caused. Unfortunately, part availability is sometimes beyond our control, as we rely on manufacturers and suppliers for deliveries.

Mar 03, 2025

Joseph Buick GMC responded

Providing a positive experience is our top priority, William, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Mar 03, 2025

Joseph Buick GMC responded

Thank you for sharing your feedback. We understand how frustrating it can be when repairs take longer than expected due to unavailable parts, and we sincerely apologize for any inconvenience this may have caused. Unfortunately, part availability is sometimes beyond our control, as we rely on manufacturers and suppliers for deliveries.

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