Steve Gillette | Page 2

Hands down, best experience ever! Held true to everything they said and more! They gave us a loner car for 3weeks so we could ensure keeping the most value for my trade in car. They also held the car we want they said and more! They gave us a loner car for 3weeks so we could ensure keeping the most value for my trade in car. They also held the car we wanted to be sure it wasn’t looked at by anyone else. Alan answered every question immediately! We always felt like we were being taken care of like family. We drove an hour just to get to them and I would absolutely do it again anytime for the quality and care experience. Most dealers just want to sell you a car this group wanted to take care of you. More

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great service dealership Staff at Bob Wade Subaru listen to what customer is looking for in a vehicle as to style, price, etc and do their very best to accommodate with no hi Staff at Bob Wade Subaru listen to what customer is looking for in a vehicle as to style, price, etc and do their very best to accommodate with no high pressure sales or trying to push options or additional services that you have no interest in as I have experienced in past at other dealerships. Honest,friendly and dependable service. Steve Gillette was extremely helpful and accommodating More

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Easy, transparent, friendly This has been such a positive experience. Steve and Gary have been patient and forth coming with all relevant information. Would recommend this dealer This has been such a positive experience. Steve and Gary have been patient and forth coming with all relevant information. Would recommend this dealer to anyone. More

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Wonderful sales staff! We first visited the dealership on a day it was closed. The sign on the door stated closing was to honor the death of the original Bob Wade, how very We first visited the dealership on a day it was closed. The sign on the door stated closing was to honor the death of the original Bob Wade, how very respectful! We had looked over a few MKX’s. The following day we were able to drive the one we were most interested in. The sales person Joe went with us for the test drive. Joe was informative without overdoing it. I’m not a fan of pushy and not once did I feel pushed, just comfortable. There were a few things that needed to be fixed on the SUV we were looking at and without hesitation those things were promised to be fixed. Joe even made a call to us on his nonwork hours to make sure we had all info possible. Things got a little rough with the info between the paperwork and the bank but all was well and I was able to take the SUV home with a note to play the final price. We left with a great sales experience! Thanks Joe for all your help! More

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Fantastic Fall Buy Rachel G., fabulous associate, who helped us find a great deal, and took her time to listen to what we needed. Got a great deal and a sweet car! Rachel G., fabulous associate, who helped us find a great deal, and took her time to listen to what we needed. Got a great deal and a sweet car! More

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2017 outback very happy with both the car and the process of buying it. we were treated very fairly. thanks to aaron, garry and steve. would highly recommend bob w very happy with both the car and the process of buying it. we were treated very fairly. thanks to aaron, garry and steve. would highly recommend bob wade subaru! More

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helpful dealer Friendly, helpful staff. No high pressure.. Found the car I wanted and got it for me in two days from another dealer.. I would recommend this deale Friendly, helpful staff. No high pressure.. Found the car I wanted and got it for me in two days from another dealer.. I would recommend this dealer. to a friend. More

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Very helpful and I am highly satified I would highly recommend this dealership. Employees were polite and answered my questions in a professional manner. No one was in a hurry or pressured I would highly recommend this dealership. Employees were polite and answered my questions in a professional manner. No one was in a hurry or pressured me to make a decision. More

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It's All About the Customer Bob Wade Subaru is a home town friendly deanship. My overall purchase experience was very good 8/10. The reason for my visit was to lower my car paym Bob Wade Subaru is a home town friendly deanship. My overall purchase experience was very good 8/10. The reason for my visit was to lower my car payments if possible. The best option was to lease which I agreed that would lower my payments. However, there were a couple of surprises at the end of the agreement that did not set well with me. One was that the sales person had not told me that there was a "turn in" fee if any dings, dents etc repairs exceed $1000. This was explained to me by the Finance Manager. I was given the option of purchasing Easy Care Select 6....which I did to. The fact that this was not transparent up front was almost a deal breaker and stressful. The second piece of the deal that came at finance time was the Dealer document processing fee, * which I understand will be waived if I choose to lease again when the current lease is up. And lastly, I had to bring up the fact that I had extended warranty of the trade in vehicle and was not told that I would receive a refund. That was an expensive oversight. Even though Rachel Gioscio was fairly new to her job, she did a fine job. I would recommend her and Bob Wade Subaru to my friends. More

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Good Experience for First Time Buyers My wife and I were looking to replace our old college car with something more reliable and fuel efficient that could still handle rough winters in the My wife and I were looking to replace our old college car with something more reliable and fuel efficient that could still handle rough winters in the mountains where we live. Aaron was helpful in pointing out options that fit our needs in our price range, and after a little negotiation we ended up with a great deal on a 2014 Subaru Impreza. This was our first time buying a car on our own, and the folks at Bob Wade helped make it a good experience all around; everyone we encountered was polite, knowledgeable, and cooperative. More

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