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Steve Hardy
Steve Hardy at Napleton Buick GMC

Steve Hardy | Page 2

Service Advisor

Napleton Buick GMC

6305 Northwest Hwy
Crystal Lake, IL 60014

4.8
59 Reviews
4.8

59 Reviews

Write a Review

59 Reviews of Steve Hardy

January 10, 2026

Dealership Rating
Employee Rating

Steve was very friendly and efficient. Explained everything very well. Car was ready when promised. More

by Kristin.vesely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 12, 2026

Napleton Buick GMC responded

Thank you for taking the time to review Napleton Buick GMC Crystal Lake! We will pass along your kudos to Steve.

January 07, 2026

Dealership Rating
Employee Rating

We enjoy having Napleton in Crystal Lake service our vehicle. Their diagnosis and recommendations of our service needs is appreciated as well as their friendly service. More

by Laps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 08, 2026

Napleton Buick GMC responded

Thank you for your thoughtful review of Napleton Buick GMC Crystal Lake! We are happy to hear we have been able to meet your expectations when it comes to service. We look forward to serving you again next time!

January 06, 2026

Dealership Rating
Employee Rating

This dealership has always been helpful and tends to your needs and Steve was great and helpful. Got in and out with no issues allways a great experience there More

by Frederickjoseph813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 06, 2026

Napleton Buick GMC responded

We’re happy to hear you always have a great experience with us, Frederick. We’ll be sure to share your feedback with Steve. Thank you, from all of us at Napleton Buick GMC Crystal Lake!

December 29, 2025

Dealership Rating
Employee Rating

This dealership is the best. I highly recommend this service. Everyone is very friendly and very helpful. More

by Vpaxson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Santo Voiculescu , Jen Collins

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Dec 30, 2025

Napleton Buick GMC responded

Thank you for the wonderful review! We truly appreciate your business and your kind words, we hope to see you again at Napleton Buick GMC Crystal Lake!

December 24, 2025

Dealership Rating
Employee Rating

Amazing service! Steve was very attentive, provided clear next steps and explained everything to me. Best service I have had in a very long time from a dealership More

by tina.m.flores1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 26, 2025

Napleton Buick GMC responded

Hi Tina, thanks for sharing your feedback about Steve's exceptional service at Napleton Buick GMC Crystal Lake! We're thrilled to hear he was so helpful and informative.

December 10, 2025

Dealership Rating
Employee Rating

Steve is the best. He make me feel comfortable When it comes to bring in my cars for serviceand well explained. More

by Perezo1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 10, 2025

Napleton Buick GMC responded

We’re proud to have Steve on our team! Thank you for choosing Napleton Buick GMC Crystal Lake and for sharing your experience. We look forward to seeing you next time!

December 09, 2025

Dealership Rating
Employee Rating

Very friendly service staff, Steve was great. Always a good experience and on time service. More

by wallyemerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Santo Voiculescu

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Dec 09, 2025

Napleton Buick GMC responded

Thank you for taking the time to review Napleton Buick GMC Crystal Lake!

November 15, 2025

Dealership Rating
Employee Rating

I brought my GMC Sierra 2500 in for service . Everyone i dealt with in the service department was amazing. Steve kept me notified of the progress. Overall, a wonderful experience. I definitely w More

by kopfem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Santo Voiculescu

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Nov 17, 2025

Napleton Buick GMC responded

Thank you for sharing your feedback about Steve and the team! It's awesome to know you were so well taken care of. See you again at Napleton Buick GMC Crystal Lake!

November 14, 2025

Dealership Rating
Employee Rating

Steve was great to deal with in service! Went over everything in detail and addressed all the concerns I had More

by LmY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 17, 2025

Napleton Buick GMC responded

We're happy to hear that Steve provided such a thorough and positive service experience at Napleton Buick GMC Crystal Lake! Thank you for your feedback!

October 30, 2025

Dealership Rating
Employee Rating

The service team at Napleton GMC are really helpful and provide professional service, support, and knowledge. More

by Rts112
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Santo Voiculescu , Nick Durband, Eric Irigoyen, Erick Orellana

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Oct 30, 2025

Napleton Buick GMC responded

We are thrilled that our helpful and knowledgeable team made a great first impression. Thank you for choosing Napleton Buick GMC Crystal Lake. See you next time!

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