Sale was great everything was explained very well everyone was very polite and said hi would recommend them to everyone best. experience ever thank u guys !!!!!!
"Purchase of a new Highlander"
Worked with Steve Henigan to purchase this vehicle. The experience was very easy with all involved. Would totally recommend Steve and his team! Plus the warranty is very good!
I asked him for more pictures of the vehicle but he didn’t replied within 24 business hours I don’t know how the car sales work but I would respond the email at least don’t want to hear from him anymore !
"Sales personnel were great to deal with"
Pleasure to buy a used car from this dealership! Everyone involved answered my questions via email/telephone in a timely manner. Received the truck in a timely manner, upon our arrival from out of state.
"Got exactly what I was looking for"
Steve found the car I was looking for in a speedy manner! It was an easy process and I didnt feel pressured. Highly recommend Toyota of DSM!
- Rav lover
Have bought 3 vehicles from Steve Henigan over the years and have always gotten a fair trade in and fair price on a new vehicle without having to do any back and forth price negotiation. Very satisfying experience all around.
"Very smooth transaction on recent purchase"
- Loyal Toyota Customer
I've been watching for a clean pre-owned Avalon and one recently came up on the Toyota DM website. Color was listed as "moulin rouge mica" and there were no photos (think it had just arrived as a trade-in), sent message asking if someone could take a quick cell phone snapshot so I could get a better idea of the color (turned out to be burgandy). Steve Henigan responded pretty quickly and sent me some photos a short time later. Made appointment to see car in person, Steve met me, answered my questions, went with me on a short test drive. Appreciate Steve's no-pressure approach to selling cars. I sent text message the next day indicating that I may have interest if we could agree on price and he responded with a price that we eventually agreed on. Smooth transaction, most communication was done by text message which was fine with me. There was a little hiccup during delivery and car was actully not available, but Steve delivered it to my home later that evening. Brenna took care of paperwork and a very knowledgeable tech (can't remember name) did a good job of explaining features and showing me how things worked. Would highly recommend Steve and Toyota of DM to anyone looking for a car.
Awesome car with a great sales rep! No pressure, lots of information with weekly updates. We had to order our car and wait 3 months for it. steve staying in contact with us every week until the car arrived and we finalized everything. Thank Steve!
"Efficient, courteous, very fair trade in. "
We said what we wanted to look at, wasn't pressured to buy something else, got a very good price for our trade in. Have dealt with Steve in the past and like the service he gave us without any pressure.
"Easiest car buying experience I ever had"
- Dance with the Dragon
No hassles and no pressure. Got the vehicle I wanted at a fair price. Excellent customer service. Steve was great to work with andno pressure