Steve Hurst | Page 5
Senior Sales Associate
Pat Lobb Toyota of McKinney
3350 South Central Expressway
McKinney, TX 75070
My goal is for customers to have a great purchasing experience! I accomplish that by providing a comfortable, non-pressure environment that is easy, fair and transparent. My 21 years with Toyota 18 of which have been here as a member of the "Founders Club". Come see me!!
Read moreDealership Experience
18 yrs
Industry Experience
21 yrs
Specialties & Trainings
Fleet and Leasing Manager
Toyota Certified and Safety Specialist
50 Reviews
Write a Review50 Reviews of Steve Hurst
May 10, 2020
3rd Truck and the Best ! I just purchased my 3rd truck from Pat Lobb's Toyota of McKinney and even though my first two experiences were very good , this one was Excellent. Ha I just purchased my 3rd truck from Pat Lobb's Toyota of McKinney and even though my first two experiences were very good , this one was Excellent. Having a great experience over the years with the service dept at Pat Lobb's Toyota, it made sense to use my relationship with EZ Newsome in the service dept to direct me to a new purchase. EZ's recommendation directed me to Steve Hurst which led to best experience I have had in buying a vehicle Period ! Steve and I shared ideas and photos to better understand my needs. Steve listened and located a great truck (outside of McKinney) in less than 48hrs that was exactly what I was looking for. Great team work all around at PL Toyota. Thank you young men, see you in 5k miles !!! RHolt More
Other Employees Tagged: Matt Jirani , EZ Newsome
April 11, 2020
Second vehicle we've bought from Tony, clean dealership, plenty of inventory and friendly staff. In and out in an hour with our brand new camry, got exactly what my wife wanted. Tony is great as a person as plenty of inventory and friendly staff. In and out in an hour with our brand new camry, got exactly what my wife wanted. Tony is great as a person as well. From Steve, to management, detail...it was a good experience. We will definitely drive from Kaufman again. More
Other Employees Tagged: Antonio Perez , Tony Bailey
April 10, 2020
Had a great buying experience with Stve Steve took care of me fro the moment I walked in. Straightforward, no BS, very professional. He made sure the finance dept took good care of me and wa Steve took care of me fro the moment I walked in. Straightforward, no BS, very professional. He made sure the finance dept took good care of me and was there to patiently show me all the details of the vehicle. I hope to buy my next vehicle from Steve. More
Other Employees Tagged: The Dealership Manager was great. I cant't remember his name.
March 21, 2020
This is my 14th vehicle from Pat Lobb Toyota in This is my 14th vehicle from Pat Lobb Toyota in McKinney. Once again, Steve Hurst in sales knocked it out of the park. Steve seems like having a This is my 14th vehicle from Pat Lobb Toyota in McKinney. Once again, Steve Hurst in sales knocked it out of the park. Steve seems like having a good brother-in-law in the business vice going to see a "salesman." Spike Lipscomb, the sales manager, always has the ability to make all of our deals workable and painless. Easy Newsome is my go to guy in service. Sales brings me in but service keeps me coming back. Easy really has the right name. However, he is super knowledgeable about how all the maintenance plans work and very amenable to working with tight or unexpected schedules. I am also sold on Toyota's extended maintenance and service plans. With these all I have to worry about is driving. Toyota, actually, Easy takes care of the rest. These plans also keep my residuals high on my trades. I will be back again to Pat Lobb Toyota. More
Other Employees Tagged: Thomas "Spike" Lipscomb, Arik Florczak, Brian Salm , Easy Newsome
February 18, 2020
We recently purchased a vehicle from this dealership. They have some good people working here. Thanks Spike for working so hard to address our concerns. They have some good people working here. Thanks Spike for working so hard to address our concerns. More
Other Employees Tagged: Thomas "Spike" Lipscomb , Andres Pardo
January 01, 2020
Pat Lobb Toyota of McKinney is always fantastic in both Sales and Service. Steve always goes over and beyond, we continue to come back to him specifically for every car in our family. This is our fifth pur Sales and Service. Steve always goes over and beyond, we continue to come back to him specifically for every car in our family. This is our fifth purchase! We will always recommend him! More
Other Employees Tagged: Faison McKinnis
October 21, 2019
Issues with finance department Abraham, Steve and Bill were wonderful and helpful. Never bought a care before and they made me feel very comfortable! However, ow having some issues Abraham, Steve and Bill were wonderful and helpful. Never bought a care before and they made me feel very comfortable! However, ow having some issues with through the finance office because, according to the credit union all paperwork could have been done at dealership, but because of the process the finance guy chose make, we are now having a very long paperwork process with our credit union. More
Other Employees Tagged: Bill Jenkins, Abraham Cisneros , Andres Pardo
September 18, 2019
Honest, straightforward & simple Steve was truly a down to earth guy who was as helpful as you need him to be. We know what we were looking for, & he answered the few questions we ha Steve was truly a down to earth guy who was as helpful as you need him to be. We know what we were looking for, & he answered the few questions we had & was there to help us when we needed it. Steve realized we knew what we wanted & what we were doing, so he was honest & direct with us, which was exactly what we needed! If you’re an experienced & have done your research, he will make it easy on you! More
Other Employees Tagged: Rusty Gentry, Andres Pardo
July 13, 2019
An enjoyable buying experience. Steve Hurst at Pat Lobb's Toyota of McKinney (TX) assisted us in buying a pickup truck this week. He was knowledgeable about the vehicle, answered al Steve Hurst at Pat Lobb's Toyota of McKinney (TX) assisted us in buying a pickup truck this week. He was knowledgeable about the vehicle, answered all of our questions and conducted the transaction in a professional manner. Steve did not try any high pressure tactics or attempt to play some of the pricing games we have encountered at other dealerships. Steve made buying our vehicle an enjoyable experience. Thank you sir. More
February 27, 2019
Does not stand behind their own work The buying experience was great, the service department on the other hand is terrible. My TPMS sensors stopped working immediately after my 5k service The buying experience was great, the service department on the other hand is terrible. My TPMS sensors stopped working immediately after my 5k service. The 5k service itself was terrible, it took over 4 hours, with an appointment. On my way home from this terrible service trip my tpms sensors stopped working. I immediately reached out to the Service Director Toby Clark (tclark@toyotaofmckinney.com) to tell him what was going on. He said I would have to bring it in to be looked at. After spending 4 hours at the dealership with my wife I said I would bring it in for the 10k service. Now Toyota of McKinney does not want to back their work and is saying this isn't a warranty issue. Of course it isn't why would Toyota pay for something your dealership broke. I am now getting the run around and being told this is because I changed my tires over 4000 miles before my 5k service. The TPMS sensors worked the entire time. Stand by your peoples work. More
Other Employees Tagged: Toby Clark, Carlos Perez