Steve Jackson
Steve Jackson at Shottenkirk Chevrolet

Steve Jackson

Assistant Service Manager

Shottenkirk Chevrolet

755 W. Hickman Rd
Waukee, IA 50263

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5.0
13 Reviews
5.0

13 Reviews

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13 Reviews of Steve Jackson

May 01, 2026

Dealership Rating
Employee Rating

Oil change and tire rotation service is great. All you have to do is drive in and you are usually out in less than an hour. More

by Cjc28104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Cooper, Mike Dullard

May 01, 2026

Shottenkirk Chevrolet responded

We appreciate your feedback on our fast oil change and tire rotation service for your Chevrolet Traverse. Scott and the entire service team look forward to keeping your Traverse running smoothly. Thanks again! We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

April 30, 2026

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Employee Rating

Courteous and knowledgeable service people, timely service and flexible service times and options which fit the customer’s time schedule More

by jerryreichling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Cooper, Mike Dullard

Apr 30, 2026

Shottenkirk Chevrolet responded

It’s great to hear that our team’s courteous, knowledgeable service and flexible scheduling fit your needs for your Chevrolet 1500. We’re glad the timely service made your visit convenient. Thank you for the five-star rating and we look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

April 01, 2026

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Employee Rating

Seasons are changing, the hotter months are coming up. I don’t want to be on the side of the road this summer with a radiator blown. Of course it’s a good idea to get the cooling system done. The radiator More

by Maurice J Mcfalls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Cooper

Apr 01, 2026

Shottenkirk Chevrolet responded

It’s wonderful to hear our team replaced your Chevrolet’s radiator in a day thanks to available parts and expertise. We’re glad you’ll stay cool on the road this summer. Thank you for rating us so highly. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

March 25, 2026

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The service was excellent, I am very pleased. I definitely plan to continue using Shottenkirk for service. More

by jmshortcpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Cooper

Mar 25, 2026

Shottenkirk Chevrolet responded

Thank you for sharing your experience with our service team. Scott and our technicians are glad to hear you were pleased with the work on your GMC Acadia, and we look forward to welcoming you back for your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

March 11, 2026

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Employee Rating

I know I will get excellent service at this dealership. And will continue going there for service. More

by Hedlund8william
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Cooper, Mike Dullard

Mar 11, 2026

Shottenkirk Chevrolet responded

It’s great to hear you’ll keep bringing your Chevrolet Equinox in for service. Thank you for the five-star rating and for trusting our team. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

February 01, 2026

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Employee Rating

Love doing business at Shottenkirk! Everyone is very nice and the service is great quality! More

by kealeecrandall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Dullard

Feb 01, 2026

Shottenkirk Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

December 19, 2025

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Employee Rating

I worked in new car dealerships in parts/ service for over 24 years during my first career. Most of those years as a service manager. I understand the importance of having great CSI scores and the likes More

by REBLWARRIOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2025

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

December 17, 2025

Dealership Rating
Employee Rating

Shottenkirk service department is great! They followed up with updates to my Warranty issue and completed the repairs. The service advisor Mike was excellent to work with. More

by Odebolt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Cooper, Mike Dullard

Dec 18, 2025

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

November 28, 2025

Dealership Rating
Employee Rating

Everyone was very helpful. My oil change was quick and efficient. The very kind man followed to the car wash (Since had never been there) Everyone was wonderful! It made gettin More

by bmaddison842
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Cooper, Mike Dullard

Nov 28, 2025

Shottenkirk Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

September 26, 2025

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Employee Rating

Amazing service! Their follow-up and follow through is top notch. Highly recommend them for any auto needs. More

by JasonR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Wells , Kasey McDowell

Sep 26, 2025

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

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