12 Reviews
Write a Review12 Reviews of Steve Jarrold
October 12, 2023
We had emergency service work required. We were beyond impressed with the professionalism, friendliness, speed of repairs and the price was less than was quoted. Would recommend 10/10 We were beyond impressed with the professionalism, friendliness, speed of repairs and the price was less than was quoted. Would recommend 10/10 More
Other Employees Tagged: Aimee Gutierrez
October 11, 2023
Because it was going to take longer than what they originally thought they kindly let me have a loan car and kept me informed about the progress. originally thought they kindly let me have a loan car and kept me informed about the progress. More
Other Employees Tagged: Jennifer Valencia
September 15, 2023
Much improved service since recent visits. Everything was prompt, communication was good and I appreciated the ride home. Everything was prompt, communication was good and I appreciated the ride home. More
Other Employees Tagged: Jennifer Valencia
August 21, 2023
I can't express enough how much I appreciate Kevin's commitment to making sure my Beetle was 100% fixed and ready to drive back to Phoenix. He dealt with my car's seemingly never-ending car issues for o commitment to making sure my Beetle was 100% fixed and ready to drive back to Phoenix. He dealt with my car's seemingly never-ending car issues for over a month, fielding new issues every week. He never made me or my car feel like a nuisance and instead patiently offered cost-effective solutions to each problem until finally my Beetle was ready to take home. I'm grateful that after a scary breakdown in the middle of the desert, I had Kevin in my corner to help me. Please give this man a raise. As much as I appreciate Steve's work on my car, I think he needs some training in empathetic communication as he was incredibly rude from the beginning of our first phone call. Yikes. More
Other Employees Tagged: Kevin Romano
August 14, 2023
I was reluctant to use this dealership from past experiences,but they seem to have it turned it around. I highly recommend using Steve, Jennifer, and this dealership for service needs. experiences,but they seem to have it turned it around. I highly recommend using Steve, Jennifer, and this dealership for service needs. More
Other Employees Tagged: Aimee Gutierrez, Jennifer Valencia
July 31, 2023
Nice folks! I however don’t expect to carry a couple quarts of oil in case my 2023 car runs low. Not impressed with VW for being confounded as to why it might I however don’t expect to carry a couple quarts of oil in case my 2023 car runs low. Not impressed with VW for being confounded as to why it might be burning oil. More
Other Employees Tagged: Adam Spas, Aimee Gutierrez, Ali Khasdaei, Jennifer Valencia, Julian Salomon, Kevin Romano, Radi Abdin
July 28, 2023
I experienced great service, and an accommodating staff on both my visits to have warranty work done on my car. on both my visits to have warranty work done on my car. More
Other Employees Tagged: Aimee Gutierrez, Jennifer Valencia
July 28, 2023
Super great to work with. Very patient and good at explaining what needed to be done. Very patient and good at explaining what needed to be done. More
Other Employees Tagged: Kevin Romano
July 14, 2023
Issue was resolved in timely manner friendly Service and on time appreciate those who work there on time appreciate those who work there More
Other Employees Tagged: Aimee Gutierrez, Jennifer Valencia, Jorge Lopez, Joshua Soto, Julian Salomon, Kevin Romano