1,309 Reviews
Write a Review1309 Reviews of Steve Kochan
November 02, 2018
Very accommodating Hawthorne is very accommodating in both sales and service. I arrived without an appointment and asked for a tire rotation and oil change. They got Hawthorne is very accommodating in both sales and service. I arrived without an appointment and asked for a tire rotation and oil change. They got me in and out quickly. More
Other Employees Tagged: Joe Decangi
November 02, 2018
Transmission Excellent repair on a transmission that should not have went. The tech was fantastic he knows his transmissions. This is the first time I have ever ha Excellent repair on a transmission that should not have went. The tech was fantastic he knows his transmissions. This is the first time I have ever had a transmission repaired. Chevy should come up with a better design. Clutch plates to thin and wear easily. Good thing I had the 100,000 warranty on the drive train. More
November 01, 2018
Mike Lohwin & Steve Kochan repaired my drivers door lock. Mike Lohwin has worked on 4 of my cars over the last 15 years. A 1994 Buick with 185,000 miles, the 2008 Cobalt had 118,000 miles, and my two current Mike Lohwin has worked on 4 of my cars over the last 15 years. A 1994 Buick with 185,000 miles, the 2008 Cobalt had 118,000 miles, and my two current vehicles, a 1993 Corvette has 70,000 miles, and my 2014 Impala has 42,000. Mike is the best, and I do NOT want anyone else to work on either car. I never had an issue with your service dept., Steve & staff have always been very helpful. I continue to recommended Mike and Hawthorne to friends whenever I can. Sincerely, Jim Bohan More
November 01, 2018
1st car care visit Great service- needed first oil change,etc. it was taking longer than expected but when mgr came in to tell me it was done he said that they also took Great service- needed first oil change,etc. it was taking longer than expected but when mgr came in to tell me it was done he said that they also took care of a recall issue re:brakes. His forward thinking saved me an additional trip for the recall. Nice friendly and professional place. More
Other Employees Tagged: John Dingertopadre
October 31, 2018
Service Maintenance and more Service is always great, but sometimes pricey - $70+ just for a patch for tire where other garages may have cost 1/4 of that. But, they are good and I Service is always great, but sometimes pricey - $70+ just for a patch for tire where other garages may have cost 1/4 of that. But, they are good and I am a loyal customer. More
Other Employees Tagged: Brooke Geyer
October 25, 2018
Error code Service was great, fast and al staff was friendly. Steve worked on our 2014 Volt and dealership took great care to find the issue since it was an unpl Service was great, fast and al staff was friendly. Steve worked on our 2014 Volt and dealership took great care to find the issue since it was an unplanned appointment More
October 24, 2018
Tire changed There was a Quick turnaround in putting the new tire on my car. They also communicated throughout the process. all and all it was apleasant experienc There was a Quick turnaround in putting the new tire on my car. They also communicated throughout the process. all and all it was apleasant experience. More
October 23, 2018
Fantastic service My experience has been A+ since day one. Every person I have dealt with has been very personable, professional, and accommodating. I would totally r My experience has been A+ since day one. Every person I have dealt with has been very personable, professional, and accommodating. I would totally recommend Hawthorne Chevrolet!!!! More
Other Employees Tagged: John Dingertopadre
October 22, 2018
Friendly and efficient and will return Friendly, efficent and will return. I still stay with Chevy because of the great service and Steve Kochan. This is my third lease so that should mean Friendly, efficent and will return. I still stay with Chevy because of the great service and Steve Kochan. This is my third lease so that should mean a lot. Hope it stays this way and I don't have to go to Nissan. More
October 20, 2018
Not as good as previous visits The person who greeted me didn’t even say hello. The person who took my info was not friendly, and lied on my service report. Said I wanted specific w The person who greeted me didn’t even say hello. The person who took my info was not friendly, and lied on my service report. Said I wanted specific work done. Not true, it was recommended to me to have it done and I’m not certain that was true. This experience was by far the worst I’ve had in the almost 3 years I’ve been a customer. More

