Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees
I brought my vehicle in for service (simple oil change) and when the vehicle was returned to me there was damage to the steering and steering colum. When brought to the service advisors attention he had no explanation, when brought the service managers he had a tech quickly look at the vehicle and proceeded to claim that the damage was already there. I will not bring my vehicle here again.
Henry Brown Chevrolet Chrysler Jeep Dodgeresponded
I want to thank you for taking the time to write your experiences regarding your recent visit.
Please accept our sincerest apology for any trouble or inconvenience you may have encountered. We have distributed copies of your message to our department supervisors involved with your comments.
Your feedback is important to us and we are taking action from the items you have outlined.
Our goal is to provide every customer with the best service our team can offer. .
We hope you give us the opportunity to serve you again in a near future.
Sincerely, Henry Brown Service of Casa Grande