Steve Mitchell

I left my Nissan Rouge Car for Sunroof Leak and a RECALL service. I received call from service department that few more service has to be performed including Spark Plug change and Wheel Alignment, totalin service. I received call from service department that few more service has to be performed including Spark Plug change and Wheel Alignment, totaling $1035 (One thousand thirty five). I called Service Department and asked NOT to change Spark Plug and Wheel Alignment, they changed Spark Plug and they Wheel Alignment which Cost $284 for Spark Plug change and $110 for wheel alignment. So I lost $394 in day , which is huge money for me. I would NOT recommend anyone to have you car service here in 'Conicelli Nissan 1222 Ridge Pike Conshohocken' as I faced this and lost money, you could be another one loosing your money. More

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Great work . Dropped me off and picked me up at my office when I was done. when I was done. More

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So, so disappointed in service received today. Had an 11:00 AM appointment. Called at 4:30 and was told car wasn’t even looked at yet. This appointment was made last Mon. so I am now 5 days without a c 11:00 AM appointment. Called at 4:30 and was told car wasn’t even looked at yet. This appointment was made last Mon. so I am now 5 days without a car. Spoke to a female who never even tried to offer any apology or explanation. Asked to speak to a manager and was told no one else was available to speak to me. Are you kidding? Always raved about your service department’s excellent customer service. Everyone so pleasant and polite. What happened? I am shocked. Don’t usually write reviews but after that phone conversation, decided that this is the only way I can be heard. If car is not ready tomorrow, hope Nissan will at least provide a loner car. More

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