Steve Monk
Steve Monk at Matthews Mitsubishi Planet PreOwned

Steve Monk | Page 15

Parts & Service Manager

Matthews Mitsubishi Planet PreOwned

2100 Vestal Pkwy E AB
Vestal , NY 13850

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4.7
243 Reviews
4.7

243 Reviews

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243 Reviews of Steve Monk

December 06, 2023

Dealership Rating
Employee Rating

Was a quick service visit. Went over everything on my inspection. Waiting room was nice. More

by mystic031
Recommend Dealer
Yes
Dec 27, 2023

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

November 30, 2023

Dealership Rating
Employee Rating

Only been dealing with Matthews for about a year now and feel confident in their abilities to meet my needs. Employees are courteous and knowledgeable in what they do. More

by tgramata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim

Dec 05, 2023

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review! We appreciate your business!

November 29, 2023

Dealership Rating
Employee Rating

The dealership is very clean, has very friendly and knowledgeable employees, also excellent service department!, including a comfortable place to wait for your vehicle. More

by bmonkey1008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Morse, Ray Leonard

Dec 05, 2023

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review! We appreciate your business!

November 23, 2023

Dealership Rating
Employee Rating

Great job … fast and friendly. Would highly recommend for service when needed. Also made appointment quick. More

by BRANDALL75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2023

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review! We appreciate your business!

November 09, 2023

Dealership Rating
Employee Rating

So easy! ! In and out with no issues!! Easy scheduling too...couldn't have made it any better! More

by rhassett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2023

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review! We appreciate your business!

October 23, 2023

Dealership Rating
Employee Rating

Went in for oil change and to have my battery assessed. Very relieved to have all of my car features back after the battery change!! I would just wait until the car is assessed before giving the customer i More

by ANNALEESEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim

Oct 24, 2023

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with our Service Team! We truly appreciate your business and the great review!

October 23, 2023

Dealership Rating
Employee Rating

Great service and so helpful through the purchase of buying a new vehicle , would recommend them again More

by connieb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Morse

Oct 24, 2023

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with our Team! We truly appreciate your business and the great review!

October 02, 2023

Dealership Rating
Employee Rating

Everyone is friendly and courteous. Place was clean and had water and coffee for customers to drink while waiting for your car being worked on. I will go back for my car needs. More

by sexybmarlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2023

Matthews Mitsubishi Planet PreOwned responded

Thank you for the perfect review and your business!

September 23, 2023

Dealership Rating
Employee Rating

They are very good at customer service. They explained the best fix and completed it promptly! More

by rgould1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2023

Matthews Mitsubishi Planet PreOwned responded

Thank you for your kind words and business! We truly appreciate it!

September 23, 2023

Dealership Rating
Employee Rating

The staff were courteous and helpful. Parking in the service garage is convenient. The work was completed in a timely manner. More

by rvandick
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2023

Matthews Mitsubishi Planet PreOwned responded

We're so glad you were satisfied with your service visit! We truly appreciate your business and the great review!

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