Steve Monk | Page 16
Parts & Service Manager
Matthews Mitsubishi Planet PreOwned
2100 Vestal Pkwy E AB
Vestal , NY 13850
243 Reviews
Write a Review243 Reviews of Steve Monk
July 25, 2023
Your service writer, Korey, kept in touch with me daily during a lengthy recall on my VW ID4, and arranged for a loaner vehicle. The recall was completed with no issues. I was well taken care of! during a lengthy recall on my VW ID4, and arranged for a loaner vehicle. The recall was completed with no issues. I was well taken care of! Your service department is fabulous! More
Other Employees Tagged: Devon O’Brien
June 16, 2023
Very easy straight forward process to purchase a new vehicle , they make the entire process stress free vehicle , they make the entire process stress free More
Other Employees Tagged: Jim Morse, Jeremy Jackson, Ray Leonard , Mike Goff, Andy Husch, Devon O’Brien
June 14, 2023
Not very pleased with sales or service. Sales: Didn’t really take me serious when I was looking at a car. I asked them to “run” the numbers and be all I was told was what my payment migh Sales: Didn’t really take me serious when I was looking at a car. I asked them to “run” the numbers and be all I was told was what my payment might be. No trade in value for my current vehicle was given to me. No credit application completed, nothing! Service: I had an appointment to get my vehicle fixed, when I got there, the part was not in. I live an hour from the dealership. More
June 11, 2023
I was able to get my car in quickly and they had it ready in less than a day. I appreciate the great customer service and the service advisor listened to and addressed all of my concerns. in less than a day. I appreciate the great customer service and the service advisor listened to and addressed all of my concerns. More

