Steve Monk
Steve Monk at Matthews Mitsubishi Planet PreOwned

Steve Monk | Page 16

Parts & Service Manager

Matthews Mitsubishi Planet PreOwned

2100 Vestal Pkwy E AB
Vestal , NY 13850

Contact Me
4.7
243 Reviews
4.7

243 Reviews

Write a Review

243 Reviews of Steve Monk

September 18, 2023

Dealership Rating
Employee Rating

I love working with them. They are super friendly and tremendously helpful. This was my second car purchase from them. More

by jeffysgodmommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Morse , Mike Goff

Sep 29, 2023

Matthews Mitsubishi Planet PreOwned responded

Thank you for your continued business! We're so glad you have had great experiences with us and we hope you are enjoying your new ride!

September 05, 2023

Dealership Rating
Employee Rating

Fast and friendly service. communicated any problems promptly with solutions. Had my car done by the time promised More

by aconton16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2023

Matthews Mitsubishi Planet PreOwned responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

August 31, 2023

Dealership Rating
Employee Rating

Great customer experience and very helpful made the process very easy buying a new car More

by connieb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2023

Matthews Mitsubishi Planet PreOwned responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

August 21, 2023

Dealership Rating
Employee Rating

I always get great service at Matthews On the Parkway, Inc. People are knowledgeable and helpful. More

by dfletcher5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Morse

Sep 29, 2023

Matthews Mitsubishi Planet PreOwned responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

August 14, 2023

Dealership Rating
Employee Rating

Asked if I was being helped as soon as I walked in service area. Explained solution to me. Kept me informed. More

by tdupre
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2023

Matthews Mitsubishi Planet PreOwned responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

July 25, 2023

Dealership Rating
Employee Rating

Your service writer, Korey, kept in touch with me daily during a lengthy recall on my VW ID4, and arranged for a loaner vehicle. The recall was completed with no issues. I was well taken care of! More

by george@gloria.us
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Devon O’Brien

Aug 02, 2023

Matthews Mitsubishi Planet PreOwned responded

Thanks for choosing Matthews to service your vehicle. We appreciate your review and look forward to serving you again soon!

July 19, 2023

Dealership Rating
Employee Rating

Excellent service changing my oil, tire rotation, and finding I needed new brakes. My new brakes are working great. Service was fast. More

by mystic031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2023

Matthews Mitsubishi Planet PreOwned responded

Thanks for choosing Matthews to service your vehicle. We appreciate the review and look forward to serving you again soon!

June 16, 2023

Dealership Rating
Employee Rating

Very easy straight forward process to purchase a new vehicle , they make the entire process stress free More

by Moore_barryBarry Moore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Morse, Jeremy Jackson, Ray Leonard , Mike Goff, Andy Husch, Devon O’Brien

Jun 26, 2023

Matthews Mitsubishi Planet PreOwned responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

June 14, 2023

Dealership Rating
Employee Rating

Not very pleased with sales or service. Sales: Didn’t really take me serious when I was looking at a car. I asked them to “run” the numbers and be all I was told was what my payment migh More

by nicolercole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 26, 2023

Matthews Mitsubishi Planet PreOwned responded

Thank you for letting us know about your recent experience. We want to assure you that we are working diligently to find a resolution and apologize that it wasn’t a great experience.

June 11, 2023

Dealership Rating
Employee Rating

I was able to get my car in quickly and they had it ready in less than a day. I appreciate the great customer service and the service advisor listened to and addressed all of my concerns. More

by thehubbards4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2023

Matthews Mitsubishi Planet PreOwned responded

Thanks for choosing Matthews to service your vehicle. We look forward to serving you again soon!

...
16
...

Dealership Inventory (155 Vehicles)

used 2019 Hyundai Elantra car, priced at $17,165
2019 Hyundai Elantra
used
Quartz White Pearl exterior
Automatic
Front-wheel Drive
used 2021 Subaru Crosstrek car, priced at $24,148
2021 Subaru Crosstrek
used
Magnetite Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 Volkswagen Tiguan car, priced at $45,553
2026 Volkswagen Tiguan
new
opal white pearl exterior
Automatic
All-wheel Drive
used 2024 Kia Telluride car, priced at $31,699
2024 Kia Telluride
used
Glacial White Pearl exterior
Automatic
All-wheel Drive
used 2025 Ford Mustang car, priced at $35,458
2025 Ford Mustang
used
Race Red exterior
Automatic
Rear-wheel Drive
new 2026 Volkswagen Atlas Cross Sport car, priced at $45,165
2026 Volkswagen Atlas Cross Sport
new
pure gray exterior
Automatic
All-wheel Drive