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Steve Monk
Steve Monk at Matthews Mitsubishi Planet PreOwned

Steve Monk | Page 18

Parts & Service Manager

Matthews Mitsubishi Planet PreOwned

2100 Vestal Pkwy E AB
Vestal , NY 13850

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4.7
243 Reviews
4.7

243 Reviews

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243 Reviews of Steve Monk

March 03, 2023

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Employee Rating

This dealership was the best part of our car breaking down. Very nice people, understanding of our situation, and got the work done quickly for us over a busy weekend. This dealership was excellent, kn More

by wadsworth125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 17, 2023

Matthews Mitsubishi Planet PreOwned responded

We’re so glad to hear you had a great experience with Our Team! Thank you for your business and the great review!

February 23, 2023

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Employee Rating

Not happy I have been waiting so long for my hood to be replaced But oil changes and experience good to date!! More

by SDAVENPORT42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 17, 2023

Matthews Mitsubishi Planet PreOwned responded

We apologize for the delay on your hood. If this is still unresolved, at your earliest convenience please reach out to General Manager, Jim Morse at 607-754-2050

January 20, 2023

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Employee Rating

Fantastic, quick, friendly, priced right, will go again for service. Will tell friends and family to go too. More

by tshiner
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 30, 2023

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with us! We appreciate your business!

January 17, 2023

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Employee Rating

I had a wonderful experience with this dealership. They were patient and polite. Jordan Salisbury couldn’t of made my shopping experience any easier. 5 stars! More

by quesoonlot
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Morse, Jeremy Jackson, Ray Leonard , Mike Goff, Andy Husch, Devon O’Brien, Jordan Salisbury

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Jan 30, 2023

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with Jordan! Thank you for the great review!

December 19, 2022

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Employee Rating

Jim Morse has built a great team of caring people from the sales department thru the service department. I will continue to recommend Matthews to all my friends & family. Great job Planet Pre owned. More

by alex palmieri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Morse, Jeremy Jackson

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Dec 19, 2022

Matthews Mitsubishi Planet PreOwned responded

Hi Alex- We truly appreciate your kind words and continued business!

December 16, 2022

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Employee Rating

They are all so pleasant. My car was finished faster than I thought it would take. The price was very reasonable. More

by majernikjody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 19, 2022

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with our Team! Thank you for your business and the great review!

November 22, 2022

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Employee Rating

Great customer service and explanation of services my vehicle needed. Thank you Matthews. Love my Mitsubishi More

by emty41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey in Service

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November 18, 2022

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Employee Rating

They were friendly all the time I was in there. I got my car take care. More

by hlgal414
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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November 18, 2022

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Employee Rating

Always polite, quick service willing to work around my schedule. Good prices and they communicate and make problems well. More

by ykennicutt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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November 07, 2022

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Employee Rating

The salesmen and service department are very professional and friendly. I would recommend this dealer to all my friends andfamily More

by jfs2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Goff

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Nov 14, 2022

Matthews Mitsubishi Planet PreOwned responded

Thank you for your business and the great review!

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