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Steve Monk
Steve Monk at Matthews Mitsubishi Planet PreOwned

Steve Monk | Page 2

Parts & Service Manager

Matthews Mitsubishi Planet PreOwned

2100 Vestal Pkwy E AB
Vestal , NY 13850

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4.7
246 Reviews
4.7

246 Reviews

Write a Review

246 Reviews of Steve Monk

April 20, 2026

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Employee Rating

Service department was very friendly and helpful. They did great work on my vehicle as well. More

by ABISIGNANI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Salisbury

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May 19, 2026

Matthews Mitsubishi Planet PreOwned responded

We’re pleased to hear everything went well during your appointment at Matthews Mitsubishi Planet PreOwned with Tim and Steve. We look forward to serving you again soon!

April 14, 2026

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Employee Rating

I'm always pleased with the level of service I receive at Planet Pre-owned. The quality of the work is always excellent and is done quickly and affordably. More

by DRUMBOB50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 19, 2026

Matthews Mitsubishi Planet PreOwned responded

We really appreciate your feedback, and thank you for allowing us to keep your vehicle running its best at Matthews Mitsubishi Planet PreOwned. We look forward to your next visit!

April 06, 2026

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Employee Rating

I have been a customer for about 10yrs now, and I have never had an issue...They are the best in the area and I will continue working with them, along with many of my family members...Thank you for all yo More

by jmatic7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 11, 2026

Matthews Mitsubishi Planet PreOwned responded

Hi- We’re happy to hear you had a positive service experience. We appreciate your business and feedback

March 31, 2026

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Matthew’s was a welcoming and Professional automotive Business that was second to none in their ability to serve the public thanks for what you do!! More

by PAULREGAN0723
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Service Communication
Recommend Dealer
Yes
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Apr 11, 2026

Matthews Mitsubishi Planet PreOwned responded

Hi- We’re happy to hear you had a positive service experience. We appreciate your business and feedback

March 12, 2026

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Employee Rating

They are very courteous and patient in explaining what is going on with the vehicle. I highly recommend! More

by pgiordano_13790
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gerard and Tim

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Mar 16, 2026

Matthews Mitsubishi Planet PreOwned responded

Hi- It’s our goal to make every visit a great one and we're happy to hear our Team delivered!

March 12, 2026

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Employee Rating

There is an issue with a short in tail light wiring and it is not covered on your 777 More

by JEFFRDRA2
Recommend Dealer
No
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March 07, 2026

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Employee Rating

I always heve a pleasent expieiance The show room and waiting areas are always clean and neat More

by smithguitarman
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 09, 2026

Matthews Mitsubishi Planet PreOwned responded

Hi- Your review is greatly appreciated. We look forward to your next visit. Have a great day!

March 05, 2026

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Employee Rating

Very professional service for a reasonable price. Vehicle was bought from this dealership used in February 2024 More

by Hc710
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 06, 2026

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for the perfect review. We look forward to assisting you again in the future!

Mar 06, 2026

Hc710 responded

You're welcome 😊

March 02, 2026

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Employee Rating

I everyone was very polite. I like that he address you by name like your part of the family More

by dianalongo16
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Morse

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Mar 02, 2026

Matthews Mitsubishi Planet PreOwned responded

Hi Diana- Thank you for allowing us to keep your vehicle running its best. We look forward to your next visit!

February 23, 2026

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Employee Rating

Fast and friendly service! Went for typical service and given great service. I would recommend to anyone More

by jenclem723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 25, 2026

Matthews Mitsubishi Planet PreOwned responded

Hi Jen- We’re glad to hear your service visit went smoothly. See you next time!

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