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Steve Monk
Steve Monk at Matthews Mitsubishi Planet PreOwned

Steve Monk | Page 3

Parts & Service Manager

Matthews Mitsubishi Planet PreOwned

2100 Vestal Pkwy E AB
Vestal , NY 13850

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4.7
246 Reviews
4.7

246 Reviews

Write a Review

246 Reviews of Steve Monk

January 17, 2026

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Employee Rating

Very pleasant experience with knowledgeable and caringcar care. Will schedule service here again soon when needed More

by sueloz3
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
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Jan 19, 2026

Matthews Mitsubishi Planet PreOwned responded

Hi Sue- We’re happy to hear you had a positive service experience. We appreciate your business and feedback.

January 12, 2026

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Employee Rating

Called late and Brian helped us find Tires for our car. Got us in the very next morning. More

by BCDUBOIS614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Morse, Bryan Reynolds

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Jan 13, 2026

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for the perfect review. We look forward to assisting you again in the future!

January 09, 2026

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Employee Rating

Always friendly and professional. Always finished within a good time! I hope they took my suggestion and put a hook in the ladies room!! 😊 Just waiting for my engine cover!! More

by lakelover49
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 12, 2026

Matthews Mitsubishi Planet PreOwned responded

Hi- We appreciate you taking the time to share your experience. If you'd like to further discuss, please don't hesitate to reach out to us.

January 09, 2026

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Employee Rating

They were very helpful when letting me know needed car repairs and what could wait until next visit More

by sueloz3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Salisbury

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Jan 12, 2026

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for choosing Matthews Auto for all your maintenance needs!

December 19, 2025

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Employee Rating

Excellent customer service. Was kept informed every step of my service appointment and really appreciated that from my representative Jared More

by DNCODDINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Barnes, Jared Galusha

Print
Dec 19, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

December 05, 2025

Dealership Rating
Employee Rating

Worked with me on scheduling and getting the car fixed! Flexible and speedy! Pleasant and friendly staff. More

by s.gaydorus625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Galusha

Print
Dec 08, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

December 01, 2025

Dealership Rating
Employee Rating

Excellent group, start to finish! From when I drove in to when I drove out, very nice people all around. More

by mrmgilber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 02, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

November 25, 2025

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Employee Rating

Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good More

by ChrisConrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 26, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

November 21, 2025

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Employee Rating

Always professional and clean service. On time, Courtesy and Friendly. Highly recommend for sales and service. More

by bob.hagenbuch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 24, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi- Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

November 21, 2025

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Employee Rating

Great Service great people! !!!! Definitely will return to this dealership for service in the future for sure !! More

by agarcia49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 24, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

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