Steve Monk | Page 20

Always a friendly, courteous atmosphere. Always a friendly smile even knowing they are one of the busiest garage is in town. Always a friendly smile even knowing they are one of the busiest garage is in town. More

by JSHATTUCK345 Verified Customer Verified Customer

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THEY ARE A FINE DEALERSHIP. THEY HELP ME IN EVERY WAY TO PURCHASE MY VEHICLE. I AM PLEASED WITH MY PURCHASE OF A 2023 MITSUBISHI ECLIPSE ES. WHEN I DECIDE EITHER TO PURCHASE ANO THEY HELP ME IN EVERY WAY TO PURCHASE MY VEHICLE. I AM PLEASED WITH MY PURCHASE OF A 2023 MITSUBISHI ECLIPSE ES. WHEN I DECIDE EITHER TO PURCHASE ANOTHER VEHICLE OR TRADE FOR A NEWER MODEL, I WILL BE GOING TO MATTHEWS FIRST. More

by alans4 Verified Customer Verified Customer

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They are a great dealership. They went out of their wat to help me obtain the vehicle that I wanted. I will go there again when I decide to trade vehicles again. They went out of their wat to help me obtain the vehicle that I wanted. I will go there again when I decide to trade vehicles again. More

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My check engine light has been on since I left the service department over recall. service department over recall. More

by ppassionino Verified Customer Verified Customer

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The service manager Chris , was able to cover my repair with my extended warranty. This saved me hundreds of dollars . with my extended warranty. This saved me hundreds of dollars . More

by mdeinhardt61 Verified Customer Verified Customer

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Got me in right when I called. Did the job to my satisfaction. Thank you. Did the job to my satisfaction. Thank you. More

by eherr Verified Customer Verified Customer

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No issues. Everything went smoothly and timely. Staff was friendly and helpful. 20K service was better than expected. Everything went smoothly and timely. Staff was friendly and helpful. 20K service was better than expected. More

by DMCDONNE20 Verified Customer Verified Customer

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Service team is very friendly. They do there best to help everyone. People should the location. They do there best to help everyone. People should the location. More

by saleemsarwar2 Verified Customer Verified Customer

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Waited over a year for the part & then it took (3) days without my car for the work to be done..... VERY unhappy about the chaos of the facility & the rampant confusion of when extra work & parts would without my car for the work to be done..... VERY unhappy about the chaos of the facility & the rampant confusion of when extra work & parts would be ready. Too many people who DID NOT communicate with me unless I called...It appears that nobody talks to each other there. No one called back as the stated they would Chris was rude & impatient until the end when perhaps he was told that he had a VERY unhappy customer by other staff. More

by tdugan0 Verified Customer Verified Customer

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I learned that there is only one belt and that was replaced last year. I also learned that you had to take the belt off to replace the compressor. I was waiting for the car and wasn't informed until replaced last year. I also learned that you had to take the belt off to replace the compressor. I was waiting for the car and wasn't informed until 11 that the belt and tensioner had to be replaced, This added an additional four hour wait for me. My appointment was for 8:30. More

by mrafferty10 Verified Customer Verified Customer

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