Steve Munger | Page 9

tried to get warranty but didn't happen the internet stated that there was a 3,000 mile and 3 month warranty, but the dealership would not honor that, it was disappointing but went ahead an the internet stated that there was a 3,000 mile and 3 month warranty, but the dealership would not honor that, it was disappointing but went ahead and bought the car More

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Go see Steve Munger at Ben Davis in Auburn Steve Munger made purchasing my new vehicle a painless experience not what I had with other dealers thanks Steve you will get my business again Steve Munger made purchasing my new vehicle a painless experience not what I had with other dealers thanks Steve you will get my business again More

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A Pleasant Hassle Free Experience! Overall a very pleasant transaction with Steve Munger as well as Joe Conner. I didn't have much dealing with Joe as I paid cash for the vehicle, but t Overall a very pleasant transaction with Steve Munger as well as Joe Conner. I didn't have much dealing with Joe as I paid cash for the vehicle, but the time I did spend with him was pleasant. Steve did a good job presenting the vehicle, and was not pushy or abrasive as sales folk I have dealt with in the past. The only complaint I had (and a VERY minor one) was that I was "lowballed" on my trade-in vehicle to the tune of 1500.00, and was told the estimator made a "mistake". This however is a common tactic with all car dealers - I realize you guys are in this business to make a buck. After I pointed out the fact that I needed a certain figure for the vehicle I traded in, it was readily agreed upon with no hassle at all. As I usually equate the business of buying a new vehicle as a trip to the dentist, I can honestly say this was not the case. An extremely pleasant and stress free transaction , and I will definitely consider your dealership when it comes time to purchase another vehicle. In closing, I feel that I got a great, honest deal on the car - so much that I never attempted to negotiate a lower price - which is a first for me. Thanks again - I will be back. More

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Great experience buying my new truck Steve munger was very helpful in finding what I want and to get the price I want. He wasn't pushy and didn't try to sell me something I didn't want. A Steve munger was very helpful in finding what I want and to get the price I want. He wasn't pushy and didn't try to sell me something I didn't want. Also, their 2 year free service package was a nice benefit to buying at Ben Davis. More

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Steve was great. And the rest of Ben Davis crew. Every one there was very polite. And the time there was fast. And i left with the car i wanted. Very well explained about car. Every one there was very polite. And the time there was fast. And i left with the car i wanted. Very well explained about car. More

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great dealership my experience with Ben Davis was a very pleasant one, I had emailed ahead on the car I was looking at and when I arrived it was already sitting out wa my experience with Ben Davis was a very pleasant one, I had emailed ahead on the car I was looking at and when I arrived it was already sitting out waiting on me. met Steve in the dealership and he was very professional. a lot of dealerships get pushy when you look at their cars but Ben Davis did not push to sell the car, they even got my payment at where I wanted with the down payment I had, what I like about this dealership is they want you business back, other dealerships that I have encountered figure once they sell you a car then they made their money then forget about you. Ben Davis even after the sell still keeps in communication to ask how the service was and still maintains the professionalism as if I was first buying the car. Thank you guys for making my experience with buying a car a very easy and pleasant experience. More

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Smooth & Transparent My initial objective was to purchase a 2015 Chevrolet Traverse. The "process" was smooth and informative. Steve was kind and knowledgeable. I was as My initial objective was to purchase a 2015 Chevrolet Traverse. The "process" was smooth and informative. Steve was kind and knowledgeable. I was asked about my wants and needs and was presented a product that matched(I pretty much already knew what I wanted). The trade evaluation was AMAZING! I was educated on market based appraising and pricing strategies used by the dealership. This made me feel good about my trade value, because I understood the reason behind the value placed on my trade. I was presented with both an option to "buy" and "lease". I never considered a lease but was explained how it works, which was great. Through the earlier wants and needs conversation, Steve uncovered that a lease option was more in line with my payment objective. Collection or F&I was smooth and informative. Jeremy made sure I understood my factory warranty and offered some additional products that seem useful. The sales managers were kind and helpful too. Overall A+ experience with this dealership. More

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Profesional and Assertive My Wife and I truly appreciate Steve Munger and the Ben Davis Chevrolet and Ford Team's help and experience. Continue getting the job done. My Wife and I truly appreciate Steve Munger and the Ben Davis Chevrolet and Ford Team's help and experience. Continue getting the job done. More

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Excellent! This dealership went out of its way to finding the truck that I wanted!! Customer service was GREAT! Everything went smooth and Fast!! Diffently wou This dealership went out of its way to finding the truck that I wanted!! Customer service was GREAT! Everything went smooth and Fast!! Diffently would buy from again :) More

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A pleasant car-buying experience I am overall pleased with my purchase and the service I received at Ben Davis. They also managed to secure me a loan with a better interest rate than I am overall pleased with my purchase and the service I received at Ben Davis. They also managed to secure me a loan with a better interest rate than the one I'd been pre-approved for by my bank. More

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