Steve Samson
Steve Samson at Sawgrass INFINITI

Steve Samson

Assistant Service Manager

Sawgrass INFINITI

5801 Madison Avenue
Tamarac, FL 33321

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5.0
37 Reviews
5.0

37 Reviews

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37 Reviews of Steve Samson

February 08, 2024

Dealership Rating
Employee Rating

they charge a flat reconditioning fee or whatever it’s called in addition to an extended warranty. That’s near $4,000 in additional costs. Go somewhere else More

by Disgrunt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

November 22, 2023

Dealership Rating
Employee Rating

Steve Samson very knowledgeable and always pleasant. Keeps my vehicle on target and is reason I use Sawgrass Infiniti. More

by IdaLou Ramsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2023

IdaLou Ramsay responded

You reached my verification

Nov 22, 2023

IdaLou Ramsay responded

I responded to Sawgrass Infiniti regarding my vehicle serviced with Steve Samson.

November 17, 2023

Dealership Rating
Employee Rating

Walter Anderson is an excellent sales associate. He is knowledgeable about the car and reviewed the various packages and options available to us. Walter is friendly, personable and easy to work wi More

by Dale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Walter Anderson

September 23, 2023

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Employee Rating

Sales person was knowledgeable and seemed to understand my needs. The QX50 I test drove was nice but the two displays had far to much information for me. My QX70 that was in for servicing is older but has More

by alansutcliffe
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Silva ? Sales

Sep 25, 2023

Sawgrass INFINITI responded

Hi, thank you so much for your kind words about your experience here at Sawgrass INFINITI. We try every day to satisfy our customers and it’s always nice to know when we succeed.

September 18, 2023

Dealership Rating
Employee Rating

Dealership has a friendly environment consistent in the Sales department as well as in the Service dep More

by J.C.C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 21, 2023

Sawgrass INFINITI responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Sawgrass INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 20, 2023

Dealership Rating
Employee Rating

Steve Sampson is the best service writer I have ever dealt with. Doug is a very knowledgeable and excellent mechanic. More

by photobob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2023

Sawgrass INFINITI responded

We appreciate your positive review about your recent experience with us!

December 24, 2022

Dealership Rating
Employee Rating

This dealerships very helpful and will do what it takes to get you in and out excellent service More

by djones927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pier Russo

Dec 27, 2022

Sawgrass INFINITI responded

Djones927, we're happy to hear you had such a positive experience with our team!

December 07, 2022

Dealership Rating
Employee Rating

Amazing customer service, I'm a forever customer now that I see how I'm treated by Infinity staff...they are the best and make the experience so nice! More

by dmk_2207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Shaw, Pier Russo, Brian Shiner, Walter Anderson, Mohamad Ali Hatoum , Betty Chahid, Cindy Hebding, Alan Moreno, Carlos Segura, Troy Neel

Dec 09, 2022

Sawgrass INFINITI responded

Dmk_2207, your satisfaction is our top priority. Dmk_2207, we are so happy to read such a great review about Sawgrass Infiniti!

September 08, 2022

Dealership Rating
Employee Rating

I have been going to sawgrass for many years. Super people clean professional atmosphere. Always a pleasant experience More

by ss@thebarrylawgroup.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2022

Sawgrass INFINITI responded

Hi Ss@thebarrylawgroup.com, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

August 10, 2022

Dealership Rating
Employee Rating

Steve Sampson is a great Service Advisor! There are other dealers closer to where I live, but Steve has my loyalty. More

by photobob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pier Russo , Doug is a great & knowledgeable mechanic

Aug 14, 2022

Sawgrass INFINITI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

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