Steve Shosky | Page 2

Every time I've come to Klein Honda to have our Honda Pilot serviced, the staff has been very friendly and professional. I'm currently waiting while my vehicle is being serviced. Steve Shosky has been gr Pilot serviced, the staff has been very friendly and professional. I'm currently waiting while my vehicle is being serviced. Steve Shosky has been great! Our vehicle isn't due for a 60K maintenance service (only at 50k), but our last oil change revealed that we needed several things to be performed (brake, steering, transmission flush, etc) and decided to do it early. Steve worked with us due to budget constraints and extended a 15% discount as well as not charging for the rear differential lubrication and a free spark plug. I'm back again because our coil needs replacing and the part had to be ordered. In an age when customer service and common courtesy seems to be "old school," this has been refreshing. Because of Steve and the other staff I've interfaced with, I'll keep coming back! Thanks and keep up the good work! More

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Steve and Stephen are awesome, I usually deal with Stephen more due to Express oil changes, the customer service is consistently good and I will always go back to get my service needs!!! Stephen more due to Express oil changes, the customer service is consistently good and I will always go back to get my service needs!!! More

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It is my pleasure to submit my recommendation for Klein Honda. I have been a satisfied customer for better than 12 years (sales department/service department).The service advisors are always courteous and Honda. I have been a satisfied customer for better than 12 years (sales department/service department).The service advisors are always courteous and professional. This time was no exception. I really appreciate their excellent communication and being greeted by name whenever I come in for service. Their workmanship is excellent, and I know that the advisors will advise me if they notice anything which needs my attention. Shawn More

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Steve had been very helpful, polite, and professional. He was very patient in going through problems/issues in my car and got extra miles in resolving them. Thank you Steve. was very patient in going through problems/issues in my car and got extra miles in resolving them. Thank you Steve. More

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I have been coming to Klein since I had my first 1978 Honda. (We have had 7 Hondas)I like knowing the staff. Recently you installed the "Jiffy Lube" on the back of the lot and I lost all contact with w Honda. (We have had 7 Hondas)I like knowing the staff. Recently you installed the "Jiffy Lube" on the back of the lot and I lost all contact with who I thought were knowledgable and professional people. The "Jiffy Lube" feature does not work for me. I can do that at the real Jiffy Lube in my neighborhood. This past week, due to construction I actually was served at the "real" service desk and I much appreciate dealing with professional people. I live in Kirkland but I have been loyal to Klein. I hope the Jiffy portion goes away!! More

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I am giving a positive review of the service department. I am not sure if it was Steve Shosky I interacted with in service or not. Pretty sure. Every time I take my car in for service I am always greeted at I am not sure if it was Steve Shosky I interacted with in service or not. Pretty sure. Every time I take my car in for service I am always greeted at the door or even at my car. I have never had to wait to get checked in for service. Upon completion of my service visit I have always been given a rundown of what exactly they checked and/or repaired/replaced and given me an explanation of why everything was done the way it was. I always choose to keep my Accord’s serviced at the dealership to ensure that I am up to date with the required maintenance and that genuine Honda parts are used on the vehicle. The outstanding job of your service department and your sales staff on my fist Accord purchase was the reason I chose to come back and purchase a new Accord within this past year. I will definitely bring my business back to Klein for purchase of another Accord whenever that time may come for me. Thank you very much. Mike Nisbet More

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I really cannot say enough great things about Klein Honda service department and specifically Steve Shosky. I'm the type of person/consumer that values & respects loyalty. If i'm treated fairly and res service department and specifically Steve Shosky. I'm the type of person/consumer that values & respects loyalty. If i'm treated fairly and respectfully then you have a customer for life. This has been the case in my experiences with Klein Honda and Steve. I've got an older honda and they have always, ALWAYS gone above and beyond in how they treat me. The work is always explained to me, even letting me know if a big ticket repair can wait or is urgent. I've also had the express service folks help me with headlight replacements & wipers...and are always happy to help me with installation. When the times does come for me to purchase a new car, I will definitely remain loyal in getting it from them. Thanks for all the work you do and for being an ethical business and employee. More

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Verry good service took care of a tail light that I did not know about I love it could have saved a fix it ticket. Thanks again from Susan and Dan Johnson. not know about I love it could have saved a fix it ticket. Thanks again from Susan and Dan Johnson. More

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I went into Klien Honda on friday night as they were closing. The door was locked to the service area but I needed a headlight bulb. Steve not only opened the door he also got me a new bulb and instal closing. The door was locked to the service area but I needed a headlight bulb. Steve not only opened the door he also got me a new bulb and installed it. I tried to pay for the bulb but Steve said that the cashier and parts guy's went home so he couldn't charge me. I tried to give him money but he refused and asked instead of money to write a review about him. I always go to Klien Honda and because of Steve and what he did for me I will now go to him every time. Thanks Steve!!!! More

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