Steve Smith
Steve Smith at Tropical Ford
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Steve Smith | Page 3

General Manager

Tropical Ford

9900 South Orange Blossom Trail
Orlando, FL 32837

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33 Reviews

Dealership Experience

7 yrs, 6 mos

Industry Experience

17 yrs, 9 mos

Languages Spoken

English English

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rated

33 Reviews

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33 Reviews of Steve Smith

July 11, 2018

Dealership Rating
Employee Rating

Diesel f150 I cannot complain the sales person, management and the financing department treated me real good. Starting with the sales person. He order the truck I More

by NASCAANTONIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Gutierrez , Jonathan Gonzalez

Jul 13, 2018

Tropical Ford responded

Thank you for this excellent feedback! We truly appreciate you sharing your experience with us. Please let us know if there is anything else we can do for you in the future! Thanks again!

July 10, 2018

Dealership Rating

Ford lo mejor Un muy bien servicio, la atencion muy buena y sobre todo el precio, es muy agradable hacer negocios con gente asi, Gracias en verdad a Ford More

by Owehiman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Gutierrez, Michael Torres

Jul 11, 2018

Tropical Ford responded

Muchas gracias por sus comentarios. Siempre nos esforzamos por mantener a nuestros clientes informados y proporcionar el mejor servicio. ¡Gracias de nuevo!

July 10, 2018

Dealership Rating
Employee Rating

Great, Fasy and Easy Service Michael was fantastic! The process was so easy. I walked in, told him what I needed, he pulled up 2 cars and I chose one. Not rocket science. An easy More

by Christopher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Gutierrez, Michael Torres

Jul 11, 2018

Tropical Ford responded

Thank you, Christopher, for taking the time to leave a review! We really appreciate it! It's great to hear that Michael was able to provide you with an amazing experience. We do our best to find the vehicle right for you. Feel free to contact us anytime.

July 09, 2018

Dealership Rating
Employee Rating

Very professional staff Even when we had some sort of disagreement, heating up the discussions (from my side) they all kept very calm and handled the situation professionally More

by kaya.gucmen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vitalie Munteanu , Jonathan Mella

Jul 11, 2018

Tropical Ford responded

Thank you for the review and recommendation, Kaya! We are glad to hear that our staff was able to handle your situation with great professionalism. We look forward to working with you again in the future!

July 03, 2018

Dealership Rating
Employee Rating

Superb Service Michael Torres was my Sales Rep. He was courteous, knowledgable and overall was a pleasure to work with. The service was exemplary, fast and exceeded More

by Blue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Torres

Jul 06, 2018

Tropical Ford responded

Thank you for the review, Blue! We are so happy to hear all the nice things you had to say about your experience with us. We appreciate the recommendations and we'll really look forward to your next visit!

June 30, 2018

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Employee Rating

2018 Ford Edge Excellant-manager Steve awesome Sales Luis was FANTASTIC! JOHNATHON IN Finance rocked it!!) They got us an amazing deal. There was no way we could ha More

by Jdaily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Lino, Jonathan Mella

June 22, 2018

Dealership Rating
Employee Rating

Excelente Realmente fue una yremenda experiencia ..ir a Ford y comprar mi Explorer 2018.El servicio fue unico...y sobre todo muy profesional de la a a la z son More

by HILDALOPEZ0160@GMAIL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Torres , Bob Franklin, Jonathan Mella, Nicole Rivera, Jason Sholes, Dominic Wolfer

Jun 26, 2018

Tropical Ford responded

Thanks so much for your positive review, Hilda! Our team aims for 100% customer satisfaction and Tropical Ford is delighted to hear that your car buying experience was an excellent one. We appreciate your recommendation. Enjoy your new Explorer 2018 and let us know if we can do anything for you in the future!

June 19, 2018

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Employee Rating

Great! A great experience! Very good staff and efficient. I would definitely recommend this dealership to my friends. Excellent costumer service and smooth p More

by KATERINABRYANT96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vitalie Munteanu

Jun 21, 2018

Tropical Ford responded

We're so glad to hear this, Katerina! Ensuring that you get exactly what you want and are comfortable with the entire buying process is important to us. We hope you are enjoying your new car, and we look forward to working with you again!

June 16, 2018

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Employee Rating

Great experience I wanted to share my story Jose Gutierrez Business manager and Steve Smith the GSM made it possible to help me to purchase a new transit passenger. T More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Gutierrez , Jonathan Gonzalez, Luis Lino

Jun 18, 2018

Tropical Ford responded

That is great to hear, Daniel! Thank you for choosing us and giving us the privilege of serving you. Buying a car shouldn't have to be painful and we are glad we could've made it better for you. We hope that you come back and visit our whole team, we are already looking forward to it. Have a great day and enjoy your new car!

June 15, 2018

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Employee Rating

2018 Ford Focus Luis, Steve, and Jose made it super easy to purchase my new car! They had the car that I wanted in stock, and the financing was super easy to work wit More

by lschmoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Gutierrez , Luis Lino

Jun 19, 2018

Tropical Ford responded

Laura, it's wonderful that Luis, Steve, and Jose were able to make your car-buying appointment with us so simple. That's how buying a car should be! We would love to see you back again in the future!

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