Steve Sze | Page 25

Steve was great, answered all of our questions and kept us engaged. We would Definitely recommend to friends and family for future buys! Thank you us engaged. We would Definitely recommend to friends and family for future buys! Thank you More

by jennifermoran04 Verified Customer Verified Customer

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Very competent agent Steve So friendly and efficiently Very competent agent Steve So friendly and efficiently accommodated our needs and budget and financial manager Mike helped greatly too. Great exper Very competent agent Steve So friendly and efficiently accommodated our needs and budget and financial manager Mike helped greatly too. Great experience overall Love my Ascent More

by ESR Verified Customer Verified Customer

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Very good service and Steve was very attentive! Second time coming back and will for sure come back for future and recommend to friends and family! time coming back and will for sure come back for future and recommend to friends and family! More

by eileen.chu Verified Customer Verified Customer

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My salesman Steve Sze in a word wonderful. Steve was knowledgeable, patient, polite not pushy. He listened and inderstood what I was looking for. It was a very pleasant experience. Only one pro Steve was knowledgeable, patient, polite not pushy. He listened and inderstood what I was looking for. It was a very pleasant experience. Only one problem nothing to do with him. In finance process I felt a little strong armed into signing up for door ding. Wheel protection package I wanted to go home and think about it but Micheal was so insistant that I had to do it right then and there he actually scared me into this. Saying you got special wheel covers (that I didn't ask for but came with the pkge)that if scratched would cost me more than the policy. He said he has it and has put in 3 claims already. The more I thought about it I was sorry I took it but was now stuck with it. I did speak my peace the next day when I went to pic up car saying if these wheel covers are so sensitive and if I get a flat tire and call your roadside service shouldnn't they know how to handle tjem why would tjey scratch them, also windsjield protection I have that with my own insurance so I feel like I am double paying. He had an answer fpr everything. He was nice about it but he comes on very strong. At the end I still had to take coverage so I wasn't happy but that was my own fault because I didn't listen to my gut,but after all said and done I felt better that I told him how he made me feel he said he didn't mean to make me feel that way and I would feel better once I put in my 1st claim. Something I never haf to do with my other cars, bit to make me feel better he did give me lifetime oil changes big deal and I don't mean to make that feel like nothing nit that is only good if I staywith subaru i the future. He also offered on my mext purchade a large discount but once again its only if I stay with subaru, if I stay with star dealership and if Mike is still working there. Its a lot of ifs. Also the policy is $1000. Which is not a small amount at least not to me. This is my 3rd car w/ Subaru 1st time I felt this way. I just don't want anyone else to be in that position of feeling u have no choice.i just felt powerless. Obviously I like subaru but this did put a bad taste in my mouth but I do love my car. With the exception of this I can't say enough of my experience with Steve Sze, I really didn't mind shopping for a new car thanks to him. He tried very hard to stay within my budget and not give me the usual everything goes up speech. I hope this is helpful and in no way did I mean this to hurt anyone but an experience that went from near perfect to making me feel bad about a decision I ultimately made because someone with stronger views made me feel little. Just didn't want to start the 1st day of the New Year feeling this way. Here's to happier days driving in my new subaru. Hopefully I will be back for my 4th sunaru but it does make me think its only a car and when car is new they are all nice might look at other dealerships next time. Something Ithought I would never hear myself say. Happy New Year!! More

by JBagatta Verified Customer Verified Customer

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I was happy with my experience. Aside from having to wait hours for a finance "person" to help me, my experience was great. I'm happy with my new car and was given a very fair deal Aside from having to wait hours for a finance "person" to help me, my experience was great. I'm happy with my new car and was given a very fair deal for my trade in. More

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Great service It was a pleasure buying from Star Subaru! They got me the lowest price, I’d recommend them to a friend for sure. After calling several Subaru dealers It was a pleasure buying from Star Subaru! They got me the lowest price, I’d recommend them to a friend for sure. After calling several Subaru dealers, Star Subaru gave me the best price and was very honest and straightforward in their dealing. More

by SubaruBuyer Verified Customer Verified Customer

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Car buying experience was stress free and pleasurable Steve was professional and courteous. He made my car buying experience stress free and pleasant. Answered all my questions and concerns. Mike was gr Steve was professional and courteous. He made my car buying experience stress free and pleasant. Answered all my questions and concerns. Mike was great in helping with the warranties and financing. Got everything I needed and left the dealership excited about owning a new car More

by HAMMARHED Verified Customer Verified Customer

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Great service Great sales person gave me a tour of the car I purchased and took his time to assist the accessories in the car and helped me with the finance. Great sales person gave me a tour of the car I purchased and took his time to assist the accessories in the car and helped me with the finance. More

by brian.q.lui Verified Customer Verified Customer

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Excellent The dealer did an excellent job. He was able to answer all my questions and concerns. His friendly attitude made me feel very comfortable and I didn' The dealer did an excellent job. He was able to answer all my questions and concerns. His friendly attitude made me feel very comfortable and I didn't feel being pressured . It was an enjoyable experience. More

by ccheung Verified Customer Verified Customer

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Steve has been an absolute delight to work with. 0 pressure. He'll work with you every step of the way. After bouncing around for a month from dealer to dealer Steve truely is a gem. He's polite and a pressure. He'll work with you every step of the way. After bouncing around for a month from dealer to dealer Steve truely is a gem. He's polite and an absolute sweetheart. I really can't sing enough praises for him More

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