Steve Tuschen | Page 38
General Manager
Walser Buick GMC Roseville
2775 Long Lake Rd
Roseville, MN 55113
550 Reviews
Write a ReviewDealership Experience
2 yrs, 6 mos
550 Reviews of Steve Tuschen
August 29, 2024
Friendly people. Friendly atmosphere. Love the complimentary drinks and popcorn to eat while waiting. Really like the video updates and their findings from the guys Friendly atmosphere. Love the complimentary drinks and popcorn to eat while waiting. Really like the video updates and their findings from the guys as they work on my car. That way I can show my husband when concerns are found. More
August 28, 2024
The manager was very considerate and listened to my perspective. He addressed my concern and took care of me immediately. It shows allot about a place of business to be seen, heard and taken care of. perspective. He addressed my concern and took care of me immediately. It shows allot about a place of business to be seen, heard and taken care of. More
August 27, 2024
Maybe the dealership wasn’t so bad, but the salesman sure was terrible! I have never felt so disrespected and invisible in my life. The salesman (Jesse Banaszak) was so busy xxxxxxx up to my husband that he was terrible! I have never felt so disrespected and invisible in my life. The salesman (Jesse Banaszak) was so busy xxxxxxx up to my husband that he couldn’t be bothered to even show me the price of the vehicle or my trade in value. He could only explain the dash functions to my husband. He got my husband’s phone entered into the vehicle and assumed he was done. I shouldn’t have had to ask for instructions for myself. We were buying the vehicle for me, not my husband. And contrary to Jesse’s belief, I actually do have a brain and know how to use it. I should have just walked out without buying but I was tired of the entire process already. Be assured, we won’t be back. And I will be sure to let everyone I know how I was treated at your dealership. It was a VERY degrading experience. I certainly hope all of your sales staff are not like Jesse. Funny how it was a car for me and even you sent the text to my husband. Of course, Jesse had my husband sign everything first. Even my husband had commented that since it was my car that maybe I should sign first. Jesse let him know that he thought it ridiculous that my husband thought any consideration of me mattered. That experience was a first and last. There are plenty of other places to purchase a vehicle. Rest assured, I will find one. The day we came back to finalize the transaction, Jesse left us waiting for about 25 minutes because he was supposedly stuck in the parking lot behind the vehicle that was washing cars. More
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