Steve Ursin
Steve Ursin at Arlington Heights Ford

Steve Ursin | Page 24

Sales Pro

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0
386 Reviews

Steve is a HUGE Blackhawks fan and has a tattoo signed by Bobby Hull on his arm. Steve also loves to fish and is neighbors with everyone from LZ.

5.0

386 Reviews

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386 Reviews of Steve Ursin

October 02, 2023

Dealership Rating
Employee Rating

Great customer service I was helped right away and service was done when promised I will be returning for all my service needs on my vehicle More

by Dealer192004
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Juarez

Oct 05, 2023

Arlington Heights Ford responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Arlington Heights Ford, we value our customers and we look forward to seeing you down the road. Sincerely, The Arlington Heights Ford Team

September 30, 2023

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Steve was great to work with and it was a very enjoyable experience. The dealership really worked with me to reach a deal. It was a fair deal for both of us, I feel. More

by Dave Z
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Recommend Dealer
Yes

Other Employees Tagged: Joe Anzelone

Oct 04, 2023

Arlington Heights Ford responded

Dave, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Arlington Heights Ford Team

September 23, 2023

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Lou Alfonso was great to work with. Got me in and out in about an hour and didn't try and push a bunch of extra service. More

by B-Mac
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Recommend Dealer
Yes

Other Employees Tagged: Lou Alfano

Sep 27, 2023

Arlington Heights Ford responded

Thank you for writing such a great review about Lou and our dealership! We appreciate the feedback and are pleased that your experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with their vehicle. We look forward to seeing you again. Sincerely, The Arlington Heights Ford Team

September 22, 2023

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Have always had a great experience at Arlington Heights Ford; Steve is great to work with! More

by beckylynn474
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Recommend Dealer
Yes
Sep 26, 2023

Arlington Heights Ford responded

Becky, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Arlington Heights Ford Team

September 12, 2023

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Salesman was very knowledgeable and to the point. Didn’t waste my time with sales speak. Friendly experience More

by Jamiethompson1621
Sales Price Transparency
Recommend Dealer
Yes
Sep 14, 2023

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us, Jamie! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

September 05, 2023

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Fantastic customer service. Great follow up and attention to detail. Exceeded expectation on delivering time of the ordered vehicle More

by mdownes
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Recommend Dealer
Yes

September 01, 2023

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Fantastic experience. Steve was a great help. I recommend this dealership to anyone looking for a new car. More

by Seanmcd75
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Recommend Dealer
Yes
Sep 06, 2023

Arlington Heights Ford responded

Congratulations on your new vehicle and thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Steve was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Arlington Heights Ford Team

August 28, 2023

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Awesome Service! They really knew what I wanted and helped me resolve any hurdles to get my purchase Completed. Great Teamwork special thanks Steve Ursin, really ap More

by Munozjrmx
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Teddy Dziedzic , Israel Gonzalez

Aug 31, 2023

Arlington Heights Ford responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Ford Team

August 27, 2023

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I have to say, I am usually not one to review auto dealerships, because you usually get bad reviews about most of them. I can honestly say though my experience at Arlington Heights Ford was awesome. M More

by tntrad007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Teddy Dziedzic

Aug 30, 2023

Arlington Heights Ford responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Arlington Heights Ford Team

August 26, 2023

Dealership Rating
Employee Rating

We love these guys. We’re the Ford family kids and nieces have them too. We’ve been buying our Fords here for well over twenty five years. Steve is the best More

by Lorraine.herforth
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Aug 30, 2023

Arlington Heights Ford responded

We really appreciate your feedback, Lorraine. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Arlington Heights Ford Team

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