Steve Vann | Page 10

I never felt like a valued customer. My car was at a different location and I was promised delivery the next day. It took 3 days to have it delivered and it was delivered at the wrong ti My car was at a different location and I was promised delivery the next day. It took 3 days to have it delivered and it was delivered at the wrong time. I wasn't a valued customer anymore after I made the purchase. More

by ashlynb523 Verified Customer Verified Customer

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Excellent service and communication. Chandler advised me of the cost to replace the tire pressure sensors and break pads to ensure I wanted it done. Chandler advised me of the cost to replace the tire pressure sensors and break pads to ensure I wanted it done. More

by CMERASMUS Verified Customer Verified Customer

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Randy Marion staff is top notch in customer service. They are all so knowledgeable and very dedicated to providing the best options. They are all so knowledgeable and very dedicated to providing the best options. More

by CLEOMDORSEY Verified Customer Verified Customer

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I took it in for a recall, to add the heating element to the heated steering bf wheel that has been backordered for almost 2 years and to repair windshield washer reservoir that was under warranty. Fixed th the heated steering bf wheel that has been backordered for almost 2 years and to repair windshield washer reservoir that was under warranty. Fixed the recall, fixed the windshield washer issue but left a part under the hood (my husband located and removed) and have created a jaw clenching rattle instead. Heating element was ordered but a month later I’m still waiting for it to be fixed. Not impressed. More

by SUSANNAFPARKER Verified Customer Verified Customer

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Very good dealership. Very good quality and customer service excellent very understanding very is reliable. Very good quality and customer service excellent very understanding very is reliable. More

by CHEO1953 Verified Customer Verified Customer

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Great customer service and guilty. I love coming to Randy Marion because of the customer service I love coming to Randy Marion because of the customer service More

by artaviusbrown Verified Customer Verified Customer

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The team was Flexible, kind, professional. Even when a mistake was made the team owned it and corrected things quickly Even when a mistake was made the team owned it and corrected things quickly More

by daniel.brewton Verified Customer Verified Customer

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Reggie was great, has been an awesome experience! Delivered my vehicles in timely manner no questions asked. Was super fast and easy! Paperwork was to minimum. Would recommend to anyone. Again thanks Delivered my vehicles in timely manner no questions asked. Was super fast and easy! Paperwork was to minimum. Would recommend to anyone. Again thanks to Reggie and the Randy Marion team! More

by aallen10 Verified Customer Verified Customer

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Wonderful staff! Stever Rogers (Captain America) was great at showing how everything works on Encore. Damon Martin/Brandon Payne helped make this experience even be Stever Rogers (Captain America) was great at showing how everything works on Encore. Damon Martin/Brandon Payne helped make this experience even better. Thank You Randy Marion Buick GMC? More

by CWOODARD3 Verified Customer Verified Customer

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Steve Rogers/Damon Martin/Brandon Payne/Steve Vann/Will Brown are great. Easiest car buying experience ever had. Brown are great. Easiest car buying experience ever had. More

by CWOODARD3 Verified Customer Verified Customer

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