All Salespeople
Sales Department
Serpentini Chevrolet of Willoughby Hills
Willoughby Hills, OH
1,062 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
November 07, 2026
I was sold a used car with a faulty transmission.
Don't trust Serpentini Chevrolet!
More
by hildeln
Employees Worked With
Carla Clayton
September 10, 2026
I purchased a Kia Soul in 2024.
A year later the engine blew. Serpentini held the warranty. They refused to let the Kia dealer do repairs. They kept my car from December through Ju
More
by Cabbagekitty
Employees Worked With
Jim Setele, Ryan McDermott, Charles Fisher
September 10, 2026
worked with Rosel Hurley, who was very courteous and
professional. He worked though all my concerns .
More
by Black.eddie
Employees Worked With
Rosel Hurley
2018 Jeep Wrangler Unlimited
used
Billet Silver Metallic Clearcoat exterior
Automatic
Four-wheel Drive
2020 Jeep Grand Cherokee
used
Diamond Black Crystal Pearlcoat exterior
Automatic
Four-wheel Drive

