71 Reviews
Write a Review71 Reviews of Steven Avelar
October 06, 2024
The staff was very courteous and professional . Superb experience , would definitely recommend it to other people Superb experience , would definitely recommend it to other people More
Other Employees Tagged: Andrew Loiacano, Angel Gil, Gabby Lopez, Jonathan Pena, Steve Puildo, Celeste Abreo
September 20, 2024
went here for service. my sienna 2nd row seat made nose. Steven told me 1 day can be done. end up told 2 day annd my seat still has issue. employee just keep telling me not my sienna 2nd row seat made nose. Steven told me 1 day can be done. end up told 2 day annd my seat still has issue. employee just keep telling me nothing they can do now. just come back tomorrow again. I tried to talk to the manager but someone said no manage at the time just come back tomorrow. bad service. came twice. took my car 2 days each time still didn’t fix the seat. now the seat is not staying solid. More
September 15, 2024
The service and the way they talk to you is honestly a great way to speak to a customer they are all extremely helpful knowledgeable and respectful they deserve more because they are extremely experienced great way to speak to a customer they are all extremely helpful knowledgeable and respectful they deserve more because they are extremely experienced and essential More
Other Employees Tagged: Dustin Deleon, Andrew Loiacano, Angel Gil, Gabby Lopez, Jonathan Pena, Steve Puildo, Celeste Abreo
September 14, 2024
Great service very professional and on time and gave me a free ride to and from home free ride to and from home More
Other Employees Tagged: Andrew Loiacano, Angel Gil, Gabby Lopez, Jonathan Pena, Steve Puildo, Celeste Abreo
September 13, 2024
Larry H Miller Toyota has been my go to dealership for the past 20 years. One of those reasons is because of the stellar service that I get from the service Department. the past 20 years. One of those reasons is because of the stellar service that I get from the service Department. More
Other Employees Tagged: Andrew Loiacano, Gabby Lopez
September 10, 2024
We came for a recall and they assisted us right away. Took our truck and gave me a free lift to my house. Coming back again for other maintenance services. Thanks to Justyne who facilitated my appointmen Took our truck and gave me a free lift to my house. Coming back again for other maintenance services. Thanks to Justyne who facilitated my appointment! More
Other Employees Tagged: Andrew Loiacano, Angel Gil, Gabby Lopez, Jonathan Pena, Steve Puildo, Celeste Abreo , Justyne was our guy.
September 07, 2024
I was there 9:30am for my 9:45am appointment I chosen waiting during the service. The service rep knew o was waiting at the waiting room. It like 30 feet away from the service desk area. @ 11:30am he tex waiting during the service. The service rep knew o was waiting at the waiting room. It like 30 feet away from the service desk area. @ 11:30am he texted me that combined two links. One is the recommended repair another one is the repair statues. I clicked on a link that shows the status of repair. I had no idea there was another links for repair recommendations. I waited until 2:30pm then went to the service desk asked for my vehicle. The service told me that they sent out the recommendations since 11:30. I didn’t know it. He should had com to the waiting room and tell me in person if you haven’t answered the text. If I didn’t come to service desk to ask them. I might have to wait until the shop is closed. I want you the service department service me as a human been. I love Toyota and it dealers very much. Please don’t treat your customers like a machine. Thank you. I am very disappointed today More

