Steven Bailey | Page 13
Senior Customer Advocate
Wilsonville Toyota
9155 Boeckman Rd.
Wilsonville, OR 97070
I grew up in Newberg. Was active in the community with Boy Scouts and am proud to say I'm an Eagle Scout. I've always loved to go out camping with my Fiance and our Australian Shepard. I got into sales during my time I worked at Fry's Electronics before coming to work at Wilsonville Toyota in 2013. I have a customer first approach and want to provide the easiest, best experience possible. I believe that we have the best process for providing just that with a simple pre negotiated best price practice and our 1 person process allows me to ensure that I'm personally providing you with a great experience from the beginning of the sale through to the end.
Read moreDealership Experience
13 yrs
Industry Experience
13 yrs
Languages Spoken
English
402 Reviews
Write a Review402 Reviews of Steven Bailey
February 17, 2023
I’ve have been calling many dealerships regarding trying to find my new Highlander in certain color. Nobody was able to find a car for me until I contacted Steve. Within few days he was able to find exactly to find my new Highlander in certain color. Nobody was able to find a car for me until I contacted Steve. Within few days he was able to find exactly what I wanted. Steve communicated all the updates quickly via email/ text messaging. Transaction was quick, there was no pressure to buy additional Toyota deals. Steve made the process easy and pleasant. Thanks again Steve!!! More
January 20, 2023
This was my 4th Toyota purchase but my first experience with Wilsonville Toyota. They live up to their claim of one person, one price. The experience was easy and efficient. Steven Bailey was wonderful with Wilsonville Toyota. They live up to their claim of one person, one price. The experience was easy and efficient. Steven Bailey was wonderful to work with - friendly, knowledgeable and professional. More
January 08, 2023
This was my fourth purchase from Wilsonville Toyota. Steven made it an enjoyable experience. He explained all of the options that were available for the RAV4 Hybrid I was looking at. He additionally Steven made it an enjoyable experience. He explained all of the options that were available for the RAV4 Hybrid I was looking at. He additionally had suggestions to get me the extra add-ons that Toyota no longer offered on new vehicles. If you get a chance to buy a car for Wilsonville Toyota, try to ask for Steven as he will definitely treat you right and make you new car purchasing experience something you will remember and enjoy. Thank you again Steven. More
January 02, 2023
Wilsonville Toyota was the very first time I had ever been into a Toyota dealership. And I am glad I finally had the chance to. Steven Bailey was the first face with a smile to be by the entrance and we been into a Toyota dealership. And I am glad I finally had the chance to. Steven Bailey was the first face with a smile to be by the entrance and welcome us. It was truly a pleasure working with him. He was able to look into what we were interested in and what best fits into our budget. He was very informative and helpful. I am very satisfied with the car we were able to get there. I believe Wilsonville Toyota is fair and honest. I would highly recommend Steven and this dealership. More
December 26, 2022
Incredibly easy process. Steven was not pushy at all and did his best to accommodate my budget. Would definitely hope to work with him again down the road. Steven was not pushy at all and did his best to accommodate my budget. Would definitely hope to work with him again down the road. More
Other Employees Tagged: Darby Sotelo
December 19, 2022
Steven is absolutely outstanding! His communication during and after our purchase of our RAV4 was perfect. Since we had to wait for our vehicle to come in, he gave us weekly email u His communication during and after our purchase of our RAV4 was perfect. Since we had to wait for our vehicle to come in, he gave us weekly email updates on the progress of it, and when we can expect to receive it. We could always count on him to be there by phone also any time we needed answers to questions we had. Steven went a huge going above and beyond for us when he came all the way up to Beaverton from the Wilsonville Toyota Dealership to pick up both my wife and me to go get our new RAV4 since she was unable to drive after badly injuring her arm. Steven really means it when he said in his Customer Advocate Wilsonville Toyota description of himself and his philosophy toward the customer that, “I have a customer first approach and want to provide the easiest, best experience possible.” Steven truly is an advocate for the customer in every way. He’s professional, friendly, helpful, accommodating; - everything a customer hopes they will get when they come through the door. He made the whole experience a real JOY for us! Thank you, Steven! John & Dianna More
December 18, 2022
Great meeting Steve at Wilsonville Toyota and purchased the vehicle at first meeting because I had few Toyota vehicle in the past. He handled the sale professionally, no hazzle, not pressure. Pure joy t the vehicle at first meeting because I had few Toyota vehicle in the past. He handled the sale professionally, no hazzle, not pressure. Pure joy to complete the sale with Steve. More
December 11, 2022
We wanted to buy a Corolla hybrid that are in low inventory. Steven called us when one was available and we made the car reservation so we could get it when arrived. It was an easy a fast paper work inventory. Steven called us when one was available and we made the car reservation so we could get it when arrived. It was an easy a fast paper work and check out process. More
December 06, 2022
I was initially given an appointment to get the car I wanted but when I went there it was not available. I was disappointed but Steven helped me to find an alternative instead which was 2023 Electric BZ4 wanted but when I went there it was not available. I was disappointed but Steven helped me to find an alternative instead which was 2023 Electric BZ4X. It was just listed when I was there. I was also verbally promised that they will help me to purchase the car I wanted with the given configuration. So I am very happy about the purchase! Maybe I am the first who bought BZ4X in Oregon. At first I was a bit hesitant about the car. After driving it for a week, I can tell it doesn't feel like a toy car just like other electric cars by other manufacturers. I tried pretty much all brands at the same segment and I am happy that Steven offered me to get BZ4X. Ishmael helped with the paper work. It all went smooth. I strongly recommend reach out to Steven and Wilsonville Toyota for your purchase. More
Other Employees Tagged: Ishmael Scott
Dealership Inventory (416 Vehicles)

