Steven Barrow
Steven Barrow at Nucar Volkswagen of Norwood

Steven Barrow

General Sales Manager

Nucar Volkswagen of Norwood

1280 Providence Hwy
Norwood, MA 02062

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4 Reviews
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4 Reviews

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4 Reviews of Steven Barrow

March 21, 2026

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Employee Rating

The sales manager was outstanding he called me and resolved a matter quickly and professionally. Will be back again as the dealership and their associates are best in class! Always receive great ser More

by davidjcford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2026

Nucar Volkswagen of Norwood responded

Thank you for the fantastic review! We’re glad our sales manager was able to resolve everything quickly and professionally. We truly appreciate your continued trust and look forward to your next visit!

February 23, 2026

Dealership Rating
Employee Rating

Everyone is extremely professional, helpful and friendly. Always explaining everything Explicitly! I feel very comfortable at this dealership as I feel they are totally honest ! It’s really the best dealer More

by donnamae1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2026

Nucar Volkswagen of Norwood responded

Thank you so much for the incredible review! We’re thrilled to hear you feel comfortable and confident with our team — honesty and clear communication are so important to us. We truly appreciate your loyalty and look forward to helping you with many more vehicles in the future!

Feb 24, 2026

donnamae1952 responded

I appreciate your response and small things like this are huge and it’s another reason why your dealership stands out. Thank you!

January 03, 2026

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Employee Rating

uneducated salesman, poor communication, very unprofessional, no follow up, did not appear knowledgeable about the product and did not accomplish what was promised .. the whole process was a di More

by templetonb14
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Steven Robertson

Jan 06, 2026

Nucar Volkswagen of Norwood responded

Thank you for sharing your feedback. We’re sorry to hear your experience did not meet expectations, as this is not the standard we strive to uphold. That said, we take concerns like these seriously and would appreciate the opportunity to better understand what occurred and review the situation directly. Please give us a call at 833-854-8541 so we can discuss this further and work toward a resolution. Thank you.

December 31, 2025

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Employee Rating

When we received the car, entitled, the car had 2000 miles more than what the title stated. Also, the moonroof did not retract. We bought online. Our salesman, Wil, was very helpful. I guess lesson lear More

by B-Dub
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Wildin Lara

Jan 06, 2026

Nucar Volkswagen of Norwood responded

Thank you for sharing your feedback. We want to clarify that vehicle mileage can change between title processing and delivery due to transportation, inspection, and required road testing, and this is disclosed as part of the process. We’re glad to hear Wil was helpful, and we’d welcome the opportunity to discuss the moonroof concern with you directly so we can address it appropriately.

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