Steven Burgess | Page 2

Ease of delivery The first time I have ever been able to purchase a vehicle that I wanted locally. I have purchased out of state and in Sacramento because of price. The first time I have ever been able to purchase a vehicle that I wanted locally. I have purchased out of state and in Sacramento because of price. More

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SPOT ON I TOLD TOM LEE WHAT I WAS LOOKING FOR AND A FEW DAYS LATER HE CALLED ME AND HAD WHAT I ASKED FOR. AWESOME AS ALWAYS!!! I TOLD TOM LEE WHAT I WAS LOOKING FOR AND A FEW DAYS LATER HE CALLED ME AND HAD WHAT I ASKED FOR. AWESOME AS ALWAYS!!! More

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Came in for oil change & bought a van. I was in for an oil change & found the van I had been looking for on the internet. Right mileage/price/year, saved me a trip to Sacramento. I was in for an oil change & found the van I had been looking for on the internet. Right mileage/price/year, saved me a trip to Sacramento. More

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Mason was my salesman and did an outstanding job! Mason was my sales person. He was polite and very relaxed. He made the deal so very easy and left me feeling confident I was getting a great deal!. I Mason was my sales person. He was polite and very relaxed. He made the deal so very easy and left me feeling confident I was getting a great deal!. I can’t say anything negative of my experience at all. Steve in finance was expceptional as well. He went above and beyond to get me the best rate he could! Mason and Steve are top notch!! More

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Ease of service I went in not expecting to buy a car- just look. But the sales team made it so easy to test drive and negotiate a price that I walked away incredibly I went in not expecting to buy a car- just look. But the sales team made it so easy to test drive and negotiate a price that I walked away incredibly satisfied with a car I love. More

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Efficient Mark was great to work with and so was Steve. The purchase process was quick. I was in and out of the dealership in less than an hour. Mark was great to work with and so was Steve. The purchase process was quick. I was in and out of the dealership in less than an hour. More

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Amazing care Best customer service ever. Anytime we’ve needed help with any matter the staff has gone out of its way to be of service! The entire journey choosing Best customer service ever. Anytime we’ve needed help with any matter the staff has gone out of its way to be of service! The entire journey choosing our new truck has been exceptional. More

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Could not have asked for a better team *WARNING* Long Review (I'll try to make it short) My wife and I recently purchased a 2018 Chevy Equinox from Lithia. Our sales rep Chris was awesom *WARNING* Long Review (I'll try to make it short) My wife and I recently purchased a 2018 Chevy Equinox from Lithia. Our sales rep Chris was awesome, he made us feel very comfortable and was a pleasure to talk to. He was very knowledgeable and answered every question we had. The purchase was smooth and the deal was even better. So you can imagine our surprise, when our brand new Equinox broke down on the side of the road with only 24 miles on the odometer. This event occurring not 20 minutes after the final signing and handshakes. (This is not a negative comment, just explaining the situation) After this event, the team at Lithia went above and beyond to make sure that we were taken care of. My wife was given a vehicle while the service team looked into the issue. After speaking to our Sales rep Chris and the Assistant General Manager, also Chris, they decided to put us into another Equinox. We are both very happy with the vehicle and very happy with how we were treated at Lithia. I couldn't think of anywhere else to recommend a friend or family member to purchase a vehicle. Lithia Chevrolet of Redding has earned two very loyal customers or years to come. Thank you to Chris Ryan and Chris Wilson from sales for handling the whole situation so well and setting us up with the new Equinox. I would also like to thank the Service Writer William Forbes for keeping us informed of what was going on with the original Equinox, and finally Steve Burgess for handling paperwork for two vehicles when we only actually purchased one. Ty & Lyndsay Hoag More

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made another good deal This is the 3rd vehicle I have purchased through Lithia and its been a good experience every time. Their service staff has always tried to take care o This is the 3rd vehicle I have purchased through Lithia and its been a good experience every time. Their service staff has always tried to take care of me when needed. More

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