Steven Ferchak | Page 3

The New Babylon Honda responded

Hi COMP2NITE, Thank you for taking the time to share your experience! We’re glad to hear our team was professional and courteous, and that everything went smoothly. We appreciate your feedback and hope to assist you again in the future! — The New Babylon Honda Team

The New Babylon Honda responded

Hi Nooch328, Thank you for sharing your experience! We’re thrilled to hear that our team was able to provide helpful and informative guidance, and that you felt confident about your car purchase. We appreciate your feedback and look forward to serving you again! — The New Babylon Honda Team

The New Babylon Honda responded

Hi jmhop110, Thank you for your kind words! We’re thrilled to hear that Steven and our team provided a great experience with your maintenance. We truly appreciate your recommendation and look forward to serving you again in the future! — The New Babylon Honda Team

The New Babylon Honda responded

Thank you for your wonderful feedback, Fred! We’re so glad to hear that our team provided you with excellent and thorough service, and that your advisor took care of everything professionally. We truly appreciate you choosing The New Babylon Honda and look forward to serving you again!

The New Babylon Honda responded

rvanbenthuysen, thank you for your feedback! We’re happy to hear that Steve provided you with professional and courteous service, and that your repair was completed quickly and with minimal inconvenience. At The New Babylon Honda, we’re committed to making every visit as smooth as possible, and we truly appreciate your trust in us.

The New Babylon Honda responded

LUZ.URIAS4, thank you for your kind words! We’re glad to hear our team kept you informed, set clear expectations, and answered all your questions. At The New Babylon Honda, we believe communication is key to great service, and we’re happy we could provide that for you. We appreciate your trust and look forward to assisting you again!

The New Babylon Honda responded

Hello, We’re very sorry to hear about your experience and the frustration this has caused. While we did complete the recall repair and addressed the fuel pump concern at no cost, we understand you feel additional issues were not handled to your satisfaction. It’s never our intention for any customer to leave feeling dissatisfied, and we regret that this situation left you with that impression. We take feedback like yours seriously and will be reviewing the matter further with our service team. We would also welcome the opportunity to discuss your concerns directly and work toward a resolution. Please contact our service management team at your earliest convenience so we can assist further. — The New Babylon Honda Team

The New Babylon Honda responded

Thank you so much for your kind words! We’re thrilled to hear that Steven kept you informed and completed the work quickly. We understand how frustrating long wait times can be, especially when others are waiting weeks for parts. We’re glad we could provide you with a better experience. If you or your son and friends ever need anything else, don’t hesitate to reach out!

The New Babylon Honda responded

Thank you, Matthew, for your kind words! We’re delighted to hear that our team’s professionalism and the ease of scheduling have made your experience positive. We look forward to continuing to serve you. If you ever need assistance, just let us know!