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Steven Forbes

Overview Reviews (32) Inventory (356)

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Steven Forbes

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Steven Forbes

Experience Guide

EchoPark Automotive Charlotte

3648 E Independence Blvd
Charlotte, NC 28205

Enjoy playing golf and spending time with the grandkids. I have over 15 years of experience in the auto industry. I enjoy making dreams come true!

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32 Reviews

Enjoy playing golf and spending time with the grandkids. I have over 15 years of experience in the auto industry. I enjoy making dreams come true!

Overview Reviews (32) Inventory (356)

Dealership Experience

4 yrs, 5 mos

Industry Experience

17 yrs, 5 mos

Languages Spoken

English

not yet
rated

32 Reviews

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Employees need five ratings within 24 months before we can calculate an average rating.

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32 Reviews of Steven Forbes

September 24, 2023

Dealership Rating

Employee Rating

I live out of state and this dealer refused to sell me a car unless I physically went into their store 2 hours drive from me. They said they had to prevent fraudulent purchases. Then why did a dealership car unless I physically went into their store 2 hours drive from me. They said they had to prevent fraudulent purchases. Then why did a dealership two states away sell me a car the next day? Step into the 21st century echo Park! I would have paid more because you had the car I wanted but your sales team was unhelpful and borderline rude! More

by panthertatt

Recommend Dealer

Other Employees Tagged: Tony Ramirez, Michael Fitzpatrick, Dustin “D’Max” Mullinax, Brittany White

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Oct 11, 2023 -

EchoPark Automotive Charlotte responded

Looks like we didn’t meet expectations. Thank you for leaving this review so we can make improvements.

December 17, 2022

Dealership Rating

Employee Rating

Keith was awesome! !!!! I would recommend anyone, that’s looking for vehicle to go to Echo Park. The customer service over all with the team, was awesome!!! Keith too !!!! I would recommend anyone, that’s looking for vehicle to go to Echo Park. The customer service over all with the team, was awesome!!! Keith took his time with me. Very detailed in what he does. Keith and Steve rocks!!!!👏🏽👏🏽👏🏽 More

by Lmykids396

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Keith Thomas

Helpful 0

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Dec 20, 2022 -

EchoPark Automotive Charlotte responded

We call this a win-win; a happy guest AND a great review! Thanks so much for sharing your thoughts.

April 29, 2022

Dealership Rating

Employee Rating

I had a great experience working with Steve at Echo Park. By far the easiest car. buying experience I’ve ever had. Highly recommend. By far the easiest car. buying experience I’ve ever had. Highly recommend. More

by 1101kjh

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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May 02, 2022 -

EchoPark Automotive Charlotte responded

1101kjh thank you for sharing your experience and recommendation of Steve Forbes, and EchoPark Charlotte. It means a lot and we can't wait to for your next visit.

April 18, 2022

Dealership Rating

Employee Rating

The process was so simple and Steven made it so smooth. We got the car we wanted and are very happy with it. Thanks!! We got the car we wanted and are very happy with it. Thanks!! More

by Danielle.canter

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Apr 19, 2022 -

EchoPark Automotive Charlotte responded

Danielle, thank you for sharing your experience with Steve and the team at EchoPark! We are glad to know we helped you find the car of your dreams. Have an awesome day!

March 20, 2022

Dealership Rating

Employee Rating

I had a great experience and highly recommend Echopark. Steve was great! I have purchased two cars through this dealer Steve was great! I have purchased two cars through this dealer More

by courtney_f

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Mar 21, 2022 -

EchoPark Automotive Charlotte responded

courtney_f thank you for your trust and repeat business with EchoPark Charlotte! Your second purchase with us is the best compliment we could ever receive, and we look forward to your next visit.

March 18, 2022

Dealership Rating

Employee Rating

Great experience! This is our 2nd car through Echo Park. Everyone was very attentive and friendly. This is our 2nd car through Echo Park. Everyone was very attentive and friendly. More

by DanielleTerrell

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Mar 21, 2022 -

EchoPark Automotive Charlotte responded

DanielleTerrell, we were so happy to have your back at EchoPark Charlotte! Your trust in Steve and the team is greatly appreciated and we can't wait to see you again! Take care.

March 16, 2022

Dealership Rating

Employee Rating

Steven Forbes made buying a car a wonderful experience. I would highly recommend him!! We are a young couple and desperately needed a vehicle to accommodate our growing family. We needed to stay in a certa I would highly recommend him!! We are a young couple and desperately needed a vehicle to accommodate our growing family. We needed to stay in a certain price range and he made it happen. Thank you so much for your help! More

by Stephani32190

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Mar 17, 2022 -

EchoPark Automotive Charlotte responded

Stephanie32190 thank you for taking the time to share your recent experience with Steve and the team at EchoPark Charlotte! Your recommendation is greatly appreciated and we look forward to your next visit.

March 14, 2022

Dealership Rating

Employee Rating

Steve was kind and knowledgable. Didn’t rush or pressure my decision at all and made sure I was comfortable the whole time. 100% recommend working with Steve. Didn’t rush or pressure my decision at all and made sure I was comfortable the whole time. 100% recommend working with Steve. More

by Daniellestreeker

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Mar 15, 2022 -

EchoPark Automotive Charlotte responded

Daniellestreeker thank you for taking the time to let us know about your sales experience with Steve at EchoPark Charlotte! We strive to make our guests comfortable and we really appreciate knowing Steve made this a great experience for you and appreciate your recommendation. Take care.

March 09, 2022

Dealership Rating

Employee Rating

great experience buying here! Very easy and had exactly what I wanted! 5 out of 5 stars! Very easy and had exactly what I wanted! 5 out of 5 stars! More

by joewilliamson96.jw

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Mar 10, 2022 -

EchoPark Automotive Charlotte responded

joewilliamson96.jw, your great review and 5 star rating are what we strive for here at EchoPark Charlotte. We can't wait to share your feedback with Steve and are here if you have any questions. Take care.

March 02, 2022

Dealership Rating

Employee Rating

Steven was very helpful and had a great attitude. He made my experience very easy with buying my first car. Keep up the great work Steven! He made my experience very easy with buying my first car. Keep up the great work Steven! More

by Lilriggsie09

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Mar 04, 2022 -

EchoPark Automotive Charlotte responded

Thank you Lilriggsie09 we are so happy to hear Steve provided you with a great experience here at EchoPark Charlotte! Have a great day.

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Steven Forbes

Experience Guide

EchoPark Automotive Charlotte

32 Reviews of Steven Forbes

Dealership Inventory (356 Vehicles)

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