Steven Freeman
Steven Freeman at Walls Ford

Steven Freeman | Page 17

Service Director

Walls Ford

2 Merrill St
Salisbury, MA 01952

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5.0
307 Reviews
5.0

307 Reviews

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307 Reviews of Steven Freeman

November 10, 2021

Dealership Rating
Employee Rating

Thank you for being prompt, knowledgeable, and efficient. It is a small thing but one service contract I had before with a dealership in Colorado they vacuumed my car, it was a nice touch. More

by Jack.whittier
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stan "Stan the Man" Wojtas

November 06, 2021

Dealership Rating
Employee Rating

Great service. Short wait time and very efficient. All of the employees are very friendly. More

by Gretchen.stone171
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 29, 2021

Walls Ford responded

Thank you Gretchen! We look forward to providing you with quick, efficient service for many years to come

November 02, 2021

Dealership Rating
Employee Rating

greeted as a valued customer, great service, easy to do business, comfortable waiting area with Wi-Fi so able to be productive while waiting. More

by Michael Zelisko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Freeman , Derek Roy

October 13, 2021

Dealership Rating
Employee Rating

Good job, work completed on time, in fact early. Pleasant atmosphere for waiting while the work is done. More

by Bill F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Roy

October 04, 2021

Dealership Rating
Employee Rating

After two leases, bought a Ford Ranger. Found what I was looking for on the Walls lot. Reasonable price and treated great!! No pushy sales pitch and honest price disclosures. Stan Wojtas was cordial and More

by Barry J Wilson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stan "Stan the Man" Wojtas, Sean Freeman , Tom Fountain

Oct 04, 2021

Walls Ford responded

Thank you for taking the time to share your most recent purchase experience, Barry. We couldn’t be happier that Stan provided you with a great car buying experience. And, so happy you were able to find exactly what you were looking for in a truck - that's not so easy right now! As you probably know from your past experiences with Tom, our goal is to make the car buying experience as fast, fun, and friendly as possible (one of his favorite phrases)! Glad to hear that Stan has kept up that tradition. Thank you again for your review. We look forward to continue serving you for many years to come!

October 01, 2021

Dealership Rating
Employee Rating

Always a pleasure. Great service and great people. Always on time and do a great job. More

by jjlvan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2021

Walls Ford responded

Thank you so much for taking the time to share your experience. We look forward to continue providing you with great service for many years to come!

September 16, 2021

Dealership Rating
Employee Rating

Service is second to non. The team goes out of their way to take the inconvenience away and to minimize your time without your vehicle. More

by Cub5win
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Freeman, Bryan Wall , Tom Fountain, Derek Roy

Sep 17, 2021

Walls Ford responded

Thank you for taking the time to share your experience! The team at Wall's Ford works hard to make every visit as stress free as possible - and it sounds like Steven and Sean did just that! We look forward to providing you with this level of customer service for many years to come!

September 02, 2021

Dealership Rating
Employee Rating

Been doing business there for several years, always satisfied by the efficiency, friendliness and attention to detail. Applies to sales personnel as well as staff in the service department. More

by top96bravo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jack Simko

Sep 02, 2021

Walls Ford responded

Thank you for taking the time to share your experience! Because your satisfaction is our top priority, the team works hard to provide top notch customer service - and appreciates hearing that their work doesn't go unnoticed. Thank you again for your feedback, we look forward to seeing you again!

July 20, 2021

Dealership Rating
Employee Rating

This is the 1st time I had Steve as my service advisor and Steve did a wonderful job with his patience dealing with the warranty company for 3 days of back and fourth with claim Dept. Wasn't easy but he More

by Mpotenza86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Freeman , Derek Roy

Jul 24, 2021

Walls Ford responded

Thank you for taking the time to share your experience. We couldn't be happier that Steve got things done with the Warranty company. He's very tenacious and we're lucky to have him on the Wall's Ford team. We look forward to serving you for many years to come.

July 01, 2021

Dealership Rating
Employee Rating

I was surprised how fast and efficient they were. I dropped my car off around two o'clock in the afternoon. By three thirty they called me on my cell phone and told me what the problem was. I gave the More

by Rbkeeler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 03, 2021

Walls Ford responded

Thank you for taking the time to share your experience! We’re so happy we were able to get that taken care of so quickly - and look forward to continue providing you with great service for many years to come.

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