Steven Freeman
Steven Freeman at Walls Ford

Steven Freeman | Page 22

Service Director

Walls Ford

2 Merrill St
Salisbury, MA 01952

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5.0
304 Reviews
5.0

304 Reviews

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304 Reviews of Steven Freeman

April 09, 2020

Dealership Rating
Employee Rating

As always the service was beyond expectation. Bryan and the guys is service are quick and thorough. Prices are always fair/lower than expected and they always provide an extra touch (help time get a ride, More

by aprilritchotte
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wall , Gary

April 09, 2020

Dealership Rating
Employee Rating

Keeps up with Ford updates, great work Keeps up to date with Ford TSBs, and understands them. Always very quick service, even if I show up early they get it done in a timely fashion. Have n More

by AK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 08, 2020

Dealership Rating
Employee Rating

Some maintainence and detailing. Loving the pick up and drop off service during the covid crises. Wall's is easy to deal with and accommodating. Steven is a pleasure to work with. More

by mgs41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 01, 2020

Dealership Rating
Employee Rating

Great store Great family Only place to go for a Ford -- drive by three other Ford stores to go to Wall's -- easy to deal with, and always professional -- More

by gene25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2020

Walls Ford responded

Thanks for making the drive Gene - we value your trust and look forward to serving you for many years to come!

March 31, 2020

Dealership Rating
Employee Rating

The service reps at Wall's have good communication and excellent customer service. They explain everything and try to help you keep the cost down on repairs. More

by jimg2131
Recommend Dealer
Yes
Apr 01, 2020

Walls Ford responded

Thank you for taking the time to share your experience, Jim! We sincerely appreciate it!

March 23, 2020

Dealership Rating
Employee Rating

Corona virus plan B I love working with Derek, Steve and Sean. It was great being able to keep my spending local. I needed the work done but with the virus I step out f More

by dkenney34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Freeman , Derek Roy

Mar 24, 2020

Walls Ford responded

Thank you for taking the time to share your experience. When in unprecedented times, we all have to think outside the box on how we can help each other. So glad the pick up and drop off service helped! The team here at Wall's Ford works hard to provide stellar service, and we are lucky to have each and every person on our team! Thank you for sharing this great review. We look forward to serving you for many years to come!

March 18, 2020

Dealership Rating
Employee Rating

Excellent and accommodating service as always! We had scheduled service and a noise that was fixed. It’s great that when you call each person is able to help you the same way. Very knowledgeable staff. T More

by michaeljoy82
Recommend Dealer
Yes

Other Employees Tagged: Derek Roy

Mar 19, 2020

Walls Ford responded

Michael, thank you so much for taking the time to share your experience! The team at Wall's Ford works hard to provide exemplary customer service, and appreciates hearing that it doesn't go unnoticed. We look forward to serving you for many years to come!

March 13, 2020

Dealership Rating
Employee Rating

Great service today very little wait time would return and recommend this dealership to purchase a new vehicle. Guys are great nice and cordial to all customers More

by Blase1959
Recommend Dealer
Yes

Other Employees Tagged: Sean Freeman , Derek Roy

Mar 19, 2020

Walls Ford responded

Thank you for taking the time to write this review, and thank you for your recommendation! We appreciate both, and look forward to serving your for many years to come!

February 29, 2020

Dealership Rating
Employee Rating

Did excellent job servicing my 2019 Ranger. Courteous and sincerely interested in my concerns. Will definitely return. Took care of general follow up and provided rental during repair of warranty items. More

by allendrelick
Recommend Dealer
Yes

Other Employees Tagged: Sean Freeman

Mar 01, 2020

Walls Ford responded

Thank you for taking the time to share your experience Al - we appreciate it! We look forward to serving you for many years to come!

February 27, 2020

Dealership Rating
Employee Rating

Great Customer Service Steven was very helpful. He was able to see that I had similar work a year ago on my Hyundai which I also purchased from Wall's and helped me with th More

by Ehurley1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 28, 2020

Walls Ford responded

We appreciate you taking the time to share your experience. Steven tries hard to provide great service, and we appreciate hearing it doesn't go unnoticed. We're lucky to have him on the Wall's Ford team! Thank you for your review. We look forward to serving you for many years to come.

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