Steven Freeman | Page 28

Excellent service in a timely manner. Whether it’s Sean, Derek or Stephen they pat attention to what we are saying and what we want done. We are informed of any services that are due to be Whether it’s Sean, Derek or Stephen they pat attention to what we are saying and what we want done. We are informed of any services that are due to be done. in 20 years we have never been disappointed in what’s been performed. Mike, in parts, has also been very helpful especially in recommending replacement tires. We have been very happy with his suggestions and we’ve bought 4 sets of tires over the years. always a good experience. More

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I came in for an oil change. Walls Ford is always a friendly place. The service department is a helpful group. I have never had an unpleasant experience here. It’s easy to get to Walls Ford is always a friendly place. The service department is a helpful group. I have never had an unpleasant experience here. It’s easy to get to and my wait was faster than expected. More

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satisfied customer Great close to home dealership ,they take your car in right away,great service guys, quick service.Always tell you whats wrong with your vehicle befo Great close to home dealership ,they take your car in right away,great service guys, quick service.Always tell you whats wrong with your vehicle before fixing! great communication. More

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it was just great !!! I had great service and I was taken care of just right. The waiting time was that bad.I had great experience working with the service center, I had great service and I was taken care of just right. The waiting time was that bad.I had great experience working with the service center, Thank You Glenn Coffin More

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fast response I brought my 2013 Ford escape in because of a engine Fault light. I dropped off my car on Sunday without an appointment and to my surprise the servic I brought my 2013 Ford escape in because of a engine Fault light. I dropped off my car on Sunday without an appointment and to my surprise the service department was quick to diagnose the problem. the service Department had my car ready by the end of the day. Thank you More

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Great place It is always a great experience when dealing with with Steve and Walls Ford-excellent service. I will remain a customer for Ford vehicles for life. It is always a great experience when dealing with with Steve and Walls Ford-excellent service. I will remain a customer for Ford vehicles for life. More

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Perfect Job! I came in unannounced with a flat tire and spoke to Stephen Freeman, the Tech writer. He was able to take my car in immediately , the mechanic plugged I came in unannounced with a flat tire and spoke to Stephen Freeman, the Tech writer. He was able to take my car in immediately , the mechanic plugged the leak (a wall board screw was the culprit!). Unfortunately I did drive while the tire was leaking air and damaged the tire itself, but not the rim! Steve indicated they could have a tire for me the next day.He gave me choices as to what I could do, but I decided it was safer to replace the tire, than wait to see if it would blow out due to the other damage I caused. The next day, I called at 8:30 am, although the tire was not in as of yet, Stephen indicated they would call me back as soon as it arrived.True to his word I received a call.They had either at 10am or 12:15 pm slot available. I chose the 12:15pm slot. Tire was replaced, mounted, balanced and I was in and out of Walls in approx 1/2 hour! Excellent service! I so appreciate the professional and technical care I recieved fro Walls Ford! I had also gone to BJS and their price was approx. $20.00 cheaper than Walls but the time and amount of gas I would of had to spend getting there and back was alot more. SO glad Walls Ford was there for me. More

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Always a pleasure! It is always a pleasure to deal with Wall's service department. They are courteous and helpful and take care of all my problems and needs. It is always a pleasure to deal with Wall's service department. They are courteous and helpful and take care of all my problems and needs. More

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A good experience working with Steven I came in for an oil change, and had the Service Department to go over the whole truck. Found some things that needed to be done, scheduled another ap I came in for an oil change, and had the Service Department to go over the whole truck. Found some things that needed to be done, scheduled another appointment, received a quote, and had the Service Department do the work. Steven was very easy to work with, and very detail oriented. More

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Very Satisfying Have been coming Wall's Ford for over 4 years and Steven Freeman and the service department treat me as if I am the most important client they have. T Have been coming Wall's Ford for over 4 years and Steven Freeman and the service department treat me as if I am the most important client they have. The work is always done quickly and expertly the first time. The rewards program is great too. I love Walls Ford and the people that run it. I recommend Walls Ford. Thank you! More

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