Steven Freeman
Steven Freeman at Walls Ford

Steven Freeman | Page 27

Service Director

Walls Ford

2 Merrill St
Salisbury, MA 01952

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5.0
304 Reviews
5.0

304 Reviews

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304 Reviews of Steven Freeman

July 18, 2018

Dealership Rating
Employee Rating

The service department is very efficient Always quick to help the customers with a talented group of technicians that perform quality work. I have been going to Wall's for years and alway More

by Al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Roy

Jul 18, 2018

Walls Ford responded

Thank you for your review, Al! Our team strives to provide an experience that results in 100% customer satisfaction and it sounds like we achieved that goal with you. Thank you for your years of patronage.. We look forward to serving you for many years to come!

July 16, 2018

Dealership Rating
Employee Rating

Excellent Service by Steven Freeman great doing business with you. I would recommend this dealer ship to any one looking for a great place to do business. More

by HAPPY CUSTOMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 17, 2018

Walls Ford responded

Thank you so much for your review! Hearing that Steven provided excellent service is the best we could hope for! We are luck to have him on our team. Thank you for choosing Wall's Ford - and for your recommendation!

June 06, 2018

Dealership Rating
Employee Rating

great job called and they got me in and out in no time flat did a great job the best guys to deal with in the service dept More

by car man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wall , Derek Roy

Jun 06, 2018

Walls Ford responded

Happy to hear that everything went so quickly and smoothly for you. We'll keep our service team around a little longer ;) . Thank you for taking the time to share your experience!

June 01, 2018

Dealership Rating
Employee Rating

Excellent- All staff are very friendly and courteous. The service dept is awesome and have always gotten my car back from repairs in the stated time frame. Altho More

by Beachgoer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stan "Stan the Man" Wojtas, Sean Freeman , Derek Roy

Jun 01, 2018

Walls Ford responded

Thank you for sharing your experience. We are thrilled to hear you are well taken care of. Our team works hard to provide a five star experience, and it's nice to know it doesn't go unnoticed. Thank you again for your review, and for your recommendation!

May 29, 2018

Dealership Rating
Employee Rating

Service and use of electronics Thank you for explaining electronics of: Transmission Paddles, Hill Descent and Towing. I don't feel comfortable DRIVING & USING ELECTRONICS until I More

by NO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
May 29, 2018

Walls Ford responded

Thank you for sharing your experience. We thrilled to hear that Steven was able to provide you with the five star experience we strive to provide. He is a true asset to the Wall's Ford team. Thank you again!

May 18, 2018

Dealership Rating
Employee Rating

Survey Steve was great as usual you have a wonderful team of guys they always take great care of me whenever I need them also fit me in in a timely fashion More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Freeman , Derek Roy

May 21, 2018

Walls Ford responded

Thank you, Julie, for taking the time to share your experience at Wall's Ford. You are right! They are a great bunch of guys and we are lucky to have them on our team. We look forward to serving you for many years to come!

May 06, 2018

Dealership Rating

Sean Freeman is always extremely professinal, responsive, I am extremely happy with the service Walls Ford provides me. Both Sean and Steven Freeman represent your business professionally, always courteous More

by TC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Freeman

May 06, 2018

Walls Ford responded

Thank you for your review. It’s so nice to hear that Sean and Steven help to make your visits such positive ones. We are lucky to have them both on the Wall's Ford team! Thanks again for sharing your experience; and for your loyalty! We look forward to serving you for many years to come!

May 05, 2018

Dealership Rating
Employee Rating

Service dept is friendly and helpful! I always have my car serviced at Walls! For years now, nothing but polite and helpful service! It’s not a 10 min oil change, but I get the works pkg a More

by Mango
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Freeman , Derek Roy

May 05, 2018

Walls Ford responded

Thank you for your continued patronage, and for taking the time to share your experience at Wall's Ford. You're right, The Works Package does take a little longer, and is well worth it with all your fluids being checked and, as you mentioned, the tires rotate. Thank you again for your loyalty - and your review!

May 04, 2018

Dealership Rating
Employee Rating

Great Experience! The entire process, from start to finish, was professional, forthcoming and based upon our needs. Our salesman, Michael Nocifora, was perfect and add More

by MEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Nocifora, Derek Roy

May 05, 2018

Walls Ford responded

Thank you so much for your review. We work hard to offer the best customer service and it sounds like you got just that with Mike. We are lucky to have him on the Wall's Ford team! We are a family owned and operated business, and there are four Walls at the dealership most days - no pun intended. Mr. Wall is still here every day, Bryan is out in Service, John Jr. is in Sales, and I (Julie) take care of our internet department. Thank you for your business - we look forward to serving you for many years to come.

May 02, 2018

Dealership Rating
Employee Rating

Great, friendly service in the neighborhood! I am so pleased, once again, with Walls Ford. They sent me a friendly reminder about my 6-month FREE tune-up and were able to do the work soon after I More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary

May 03, 2018

Walls Ford responded

Thank you so much for this great 5-star review. Our team works hard to provide the best service, and we're glad that was reflected in your most recent visit. We really appreciate you being a loyal customer helping to share the word about us - and, look forward to serving you for many years to come!

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