Steven Murillo | Page 11

ZERO stars! I had an 11:00 am appt for my Honda Civic 2017 with 49,000 miles. Airbag light randomly going on & off. Was told the wait would be 2~3 hours so I l I had an 11:00 am appt for my Honda Civic 2017 with 49,000 miles. Airbag light randomly going on & off. Was told the wait would be 2~3 hours so I left the car & went home. At 2:30 pm I was told they couldn’t figure out what was wrong & could I leave it overnight. I said no ‘cos I needed it. At 4:00 pm he called & said the problem was the main airbag in the steering wheel. Fix would be $3,000. I did not believe him. Paperwork said SIDE air bag inflator. Finally got the car @ 4:30 pm after waiting 20 minutes just to get it. Had to pay $240 for diagnostic. AND they added 3% for using a cc, but no sign about that. Never going back again, and never gonna buy a Honda again. More

by HAYHEY95 Verified Customer Verified Customer

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They are all ery nice and friendly. Great work. Quick. Been going there for 6 years. Great work. Quick. Been going there for 6 years. More

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Came in for service related to recalls and was made aware that I needed an alignment. Was not told about any discounts they were offering for the work but luckily I remembered a mailer I got offering 10% off that I needed an alignment. Was not told about any discounts they were offering for the work but luckily I remembered a mailer I got offering 10% off so I was able to use that. More

by C P Riccardi Verified Customer Verified Customer

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The staff was very welcoming and friendly, and the service is always quick and dependable. service is always quick and dependable. More

by COSTA1696 Verified Customer Verified Customer

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Excellent customer service service, Steven is always professional ensuring customer service and quality of service is met all the time , that I bring my car in for service. professional ensuring customer service and quality of service is met all the time , that I bring my car in for service. More

by DOREEN.GUYDEENE.1959 Verified Customer Verified Customer

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Everyone was very cordial and they took good care of my car and the service was excellent car and the service was excellent More

by JMrp70 Verified Customer Verified Customer

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Steven always has a warm welcome for me. He keeps me updated on the work being done on my car. He keeps me updated on the work being done on my car. More

by LORETTAKIBORT Verified Customer Verified Customer

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This dealership is absolutely the best! They are always extremely informative, professional and courteous. Also, they stress the importance of doing necessary work immediately; to be safe o They are always extremely informative, professional and courteous. Also, they stress the importance of doing necessary work immediately; to be safe on the road. More

by RHMMLAW Verified Customer Verified Customer

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It was immaculate, run very efficiently and the staff was very pleasant to work with very pleasant to work with More

by CERISE67 Verified Customer Verified Customer

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I was quite happy with Steve and the amount of time that I had to spend at the dealership I had to spend at the dealership More

by JRSMITH8 Verified Customer Verified Customer

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