Steven Uresti

After a lot of online research and calling multiple dealers in the state, we made trip to Devine Tx to buy a truck. The experience actually impressed us, up to the point that I looked up online on how dealers in the state, we made trip to Devine Tx to buy a truck. The experience actually impressed us, up to the point that I looked up online on how to make a review on my own initiative. This dealer is the best dealer I have ever dealt with in my more than 45 years driving and buying vehicles. We got the best price in the market, a very fair trade-in pay, no hidden surprises on the numbers, and an exceptional service from every person at the dealer from sales to finance... everyone went above and beyond to provide us with what we needed (extra installations, a loaner, and a bed liner) in record time and with the best customer service attitude that you can get!!! More

Report | Print

Maria was amazing! ! She had the vehicle ready, we went in and out within 1 hr we did the deal. The finance team was amazing got us a better rate than what we had. Very ! She had the vehicle ready, we went in and out within 1 hr we did the deal. The finance team was amazing got us a better rate than what we had. Very recommended! More

by paloma Delallata Verified Customer Verified Customer

Report | Print

Easy to make apt. and always prompt and courteous. Great service, always friendly, and love to look at new arrivals. and always prompt and courteous. Great service, always friendly, and love to look at new arrivals. More

by MSBOURCIER Verified Customer Verified Customer

Report | Print

Excellent service and super fast, friendly people and explained what they worked on and what my points I can use them for very well explained what they worked on and what my points I can use them for very well More

by marcohlhausen Verified Customer Verified Customer

Report | Print

I have always had such success at chaparral ford. That I keep coming back for services. I have bought several ford vehicles and other used cars from Johnny Balencia. He is great and always delivers w That I keep coming back for services. I have bought several ford vehicles and other used cars from Johnny Balencia. He is great and always delivers what the customer needs/wants. More

by rey.alvarado49 Verified Customer Verified Customer

Report | Print

My appointment was very easy to make and the service was great! My vehicle was picked up and dropped off which was very convenient. great! My vehicle was picked up and dropped off which was very convenient. More

by ymarquez020712 Verified Customer Verified Customer

Report | Print

Have been doing business with Chaparral Ford for almost 20 years and they always treat me with respect and courtesy. I have and would recommend them to friends family and anyone that would ask for a recom 20 years and they always treat me with respect and courtesy. I have and would recommend them to friends family and anyone that would ask for a recommendation. More

by szk3grand Verified Customer Verified Customer

Report | Print

Lacking communication and customer service, took my car for oil change and a possible evaluation of the head up display and it took an entire day to just do the oil change and had to call twice to as about for oil change and a possible evaluation of the head up display and it took an entire day to just do the oil change and had to call twice to as about the status. Had to pick up the car an no one called back More

by ZGUERRERO4 Verified Customer Verified Customer

Report | Print

This is not the first nor the last vehicle I will purchase from Chaparral Ford! Exemplary focus on the customer experience from sales to service! purchase from Chaparral Ford! Exemplary focus on the customer experience from sales to service! More

by dancinjames Verified Customer Verified Customer

Report | Print

Always a pleasure to deal with maintenance department never disappoints! Top notch attention is given! never disappoints! Top notch attention is given! More

by JOY10 Verified Customer Verified Customer

Report | Print