Strom Altman

THEIR CUSTOMER SERVICE IS HORRIBLE !!!! FIRST OF ALL THEY TAKE FOREVER TO ANSWER THEIR PHONES AND THEY TAKE DAYS TO CALL YOU BACK,IF AT ALL.. I HAVE HAD MY SORENTO IN THERE MORE TIMES THEN I CAN COUNT. MY LI TAKE FOREVER TO ANSWER THEIR PHONES AND THEY TAKE DAYS TO CALL YOU BACK,IF AT ALL.. I HAVE HAD MY SORENTO IN THERE MORE TIMES THEN I CAN COUNT. MY LIGHTS ON THE DASHBOARD WOUDN'T GO OUT. THEY DIDN'T KNOW WHAT IT WAS SO THEY CALLED KIA TECHLINE. THEY SAID I NEEDED A BRAKE MODULE ( VERY EXPENSIVE ) THAT DIDN'T FIX IT EITHER. SO NOW THEY SAID I NEEDED ANOTHER PART FOR $2,650. AND THEY CAN NOT EVEN TELL ME IF THAT WILL FIX IT. WE TALKED TO STROM ALTMAN AS WELL, JUST MORE RUN AROUND. I DID NOT BUY MY KIA HERE AND I WILL NEVER GO BACK THERE EVEN FOR AN OIL CHANGE. I KNOW OF OTHER PEOPLE THAT HAVE HAD THE SAME PROBLEM AT THIS DEALERSHIP..I DO NOT RECCOMEND ANYONE GOING THERE. More

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The sales prices of the Kia Telluride (used) is approximately $2,000 over the original new price sticker on the vehicle as illustrated by Carfax. Tellurides that sold new for $31,000.00 are now be approximately $2,000 over the original new price sticker on the vehicle as illustrated by Carfax. Tellurides that sold new for $31,000.00 are now being sold used for $33 - 35,000. Apparently they feel the vehicle is worth more used than it was new. Great way to milk the public. More

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Was a great experience. Owen was able to speak with management and get us in the car and at a lower payment. Great team work management and get us in the car and at a lower payment. Great team work More

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Great team and courteous. We had already been to several dealerships and auto lots disappointed and frustrated from being talked down to. We knew the truck we wanted to see and called ahead. They had the t dealerships and auto lots disappointed and frustrated from being talked down to. We knew the truck we wanted to see and called ahead. They had the truck waiting. They worked with us and made it happen with our reasonable request. We used outside financing, but everyone we worked with was amazing. Best car buying experience in a long time. More

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Great customer service. This is the second car I have got from this kia dealership in goose creek south Carolina and I would recommend people to go check them out. Owen was awesome. from this kia dealership in goose creek south Carolina and I would recommend people to go check them out. Owen was awesome. More

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Stokes Kia is an awesome dealership and I keep returning because of the great service. This is my 4th purchase from this Kia dealership. I love Stokes Kia!!! because of the great service. This is my 4th purchase from this Kia dealership. I love Stokes Kia!!! More

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Very pleased I’ve purchased many vehicles but have never experienced at any other dealership what we’ve experienced at Stokes Kia. The entire process was quick & I’ve purchased many vehicles but have never experienced at any other dealership what we’ve experienced at Stokes Kia. The entire process was quick & easy. Our salesman Owen was awesome and he even played along with us as the purchase was a surprise for my daughter who was there. We highly recommend this dealership and Owen. Strom and Owen were wonderful! More

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Shopping for a Telluride I have been shopping for a new SUV for about 6 months. I had decided on either a Sorrento or a Telluride. We were ready to get serious and I took my w I have been shopping for a new SUV for about 6 months. I had decided on either a Sorrento or a Telluride. We were ready to get serious and I took my wife to let her drive both and decide. I had spoken to OWEN on a previous and he was very helpful. He had walked me thru the both vehicles and had impressed me with his manner and knowledge. We drove both cars and they happened to have the car color and trim I wanted. We trade our car and made the deal. Very pleasant experience and all worked out well. More

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Awesome I wanted a red Kia Sportage. They did not have any in the model that I wanted, but Owen Fussey Went out of his way to get one exactly like I wanted. I wanted a red Kia Sportage. They did not have any in the model that I wanted, but Owen Fussey Went out of his way to get one exactly like I wanted. Financing was easy as well, Emily and Mr. Altman made it an enjoyable experience. This is the 2nd kid that I have bought from Stokes and I will go back if I find it necessary. More

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Stokes Kia goes above and beyond!!! Stokes Kia of Goose Creek repaired my car in less than 24 hrs. Kia Country of Charleston had it for 3 weeks! With no diagnosis ! Stokes Kia of Goose Creek repaired my car in less than 24 hrs. Kia Country of Charleston had it for 3 weeks! With no diagnosis ! More

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