Stokes Kia
Goose Creek, SC
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375 Reviews of Stokes Kia
Took a week to diagnose my car and it cost $190. Pep Boys took a few hours...for free Customer service was less than helpful i had to call to check on my car...even after I was told I would be c Pep Boys took a few hours...for free Customer service was less than helpful i had to call to check on my car...even after I was told I would be contacted. I would choose another kia dealer if I had to do it again. More
My new vehicle had a recall and I was unable to take the car in so the Service Department picked the vehicle up, completed the recall and returned the vehicle three hours later. What a great bunch of guys. car in so the Service Department picked the vehicle up, completed the recall and returned the vehicle three hours later. What a great bunch of guys. Thanks More
So happy with Josh; he always gets me in when I call with no waiting!! My rear brake light was out and he was quick to get me an appointment also change my oil and 4 new tires. Same day!! So pleased. Josh an no waiting!! My rear brake light was out and he was quick to get me an appointment also change my oil and 4 new tires. Same day!! So pleased. Josh and Cole are amazing. Treat you like family! More
I’m a first time car buyer, nothing to my name !! No credit , not credit history JUST CASH . Steve Hester fist bumped me as I walked through the door and from that point he made it possible to get me in credit , not credit history JUST CASH . Steve Hester fist bumped me as I walked through the door and from that point he made it possible to get me in a KIA. I’m so thankful and happy I made the decision to go a a dealership and so thinkful I choose Kia Stokes in Goose Creek 👍 More
THEIR CUSTOMER SERVICE IS HORRIBLE !!!! FIRST OF ALL THEY TAKE FOREVER TO ANSWER THEIR PHONES AND THEY TAKE DAYS TO CALL YOU BACK,IF AT ALL.. I HAVE HAD MY SORENTO IN THERE MORE TIMES THEN I CAN COUNT. MY LI TAKE FOREVER TO ANSWER THEIR PHONES AND THEY TAKE DAYS TO CALL YOU BACK,IF AT ALL.. I HAVE HAD MY SORENTO IN THERE MORE TIMES THEN I CAN COUNT. MY LIGHTS ON THE DASHBOARD WOUDN'T GO OUT. THEY DIDN'T KNOW WHAT IT WAS SO THEY CALLED KIA TECHLINE. THEY SAID I NEEDED A BRAKE MODULE ( VERY EXPENSIVE ) THAT DIDN'T FIX IT EITHER. SO NOW THEY SAID I NEEDED ANOTHER PART FOR $2,650. AND THEY CAN NOT EVEN TELL ME IF THAT WILL FIX IT. WE TALKED TO STROM ALTMAN AS WELL, JUST MORE RUN AROUND. I DID NOT BUY MY KIA HERE AND I WILL NEVER GO BACK THERE EVEN FOR AN OIL CHANGE. I KNOW OF OTHER PEOPLE THAT HAVE HAD THE SAME PROBLEM AT THIS DEALERSHIP..I DO NOT RECCOMEND ANYONE GOING THERE. More
Worst service center around. Customer service is non-existent. Will be skipping the rest of my free oil changes to go to Kia Country of Charleston. non-existent. Will be skipping the rest of my free oil changes to go to Kia Country of Charleston. More
I have been to this dealer multiple times and have had little luck, first attempt the sales consultant never followed up with me on ordering a vehicle and the second was even worse. I went into dealership little luck, first attempt the sales consultant never followed up with me on ordering a vehicle and the second was even worse. I went into dealership to trade my truck in and order a Telluride, the sales consultant had very little knowledge of the packages and had to keep checking with others about the information, he finally comes over with the order all done up but still hasn't reviewed my trade in with me, I told him I needed to see the offer first, come to find out the sales manager low balled my trade by $6000 compared to other dealers and Carmax, They never even asked what options I had on the truck and I don't think they even looked at it. This is by far the worst dealership I have ever been to. Then to top it off they want to charge a Market fee (Price gouge) for the Telluride. I will drive as far as I need to not get ripped off by this dealer. More
I am extremely satisfied with my purchase from Stokes Kia. Jason was so helpful and kind in explaining the purchase and the entire process. I got a great price for a great car (Kia Sportage) with even be Kia. Jason was so helpful and kind in explaining the purchase and the entire process. I got a great price for a great car (Kia Sportage) with even better mileage for the age (2011). The car looks and rides brand new. I recommend this car dealership over any other in the Lowcountry! Thank you Jason and Stokes Kia Goose Creek!! More
The sales prices of the Kia Telluride (used) is approximately $2,000 over the original new price sticker on the vehicle as illustrated by Carfax. Tellurides that sold new for $31,000.00 are now be approximately $2,000 over the original new price sticker on the vehicle as illustrated by Carfax. Tellurides that sold new for $31,000.00 are now being sold used for $33 - 35,000. Apparently they feel the vehicle is worth more used than it was new. Great way to milk the public. More