Stuart Beach | Page 5

Mercedes C300 Joe Taylor, Brad, Haywood, Stuart: Joe knew exactly what I was looking for and found the perfect car. They were very accommodating and no pressure! I Joe Taylor, Brad, Haywood, Stuart: Joe knew exactly what I was looking for and found the perfect car. They were very accommodating and no pressure! I absolutely love my new Mercedes C300! More

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Great Experience!!! Purchased a car on March 9, 2016. Our Sales Rep was Joseph Taylor, thanks for keeping us first during this process, very impressed with your commitme Purchased a car on March 9, 2016. Our Sales Rep was Joseph Taylor, thanks for keeping us first during this process, very impressed with your commitment to excellent. More

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Used car purchase Nice low key sales people. Reasonable destination charge, The no haggle price was probably better than what I could have managed after much hassling Nice low key sales people. Reasonable destination charge, The no haggle price was probably better than what I could have managed after much hassling with another dealer. They also stored the car for me for several days while I secured money. They also cleaned it up and gave me a full tank of gas. I recommend them. More

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My new car The staff was very helpful and outgoing in helping me purchase my new car. They were very friendly and made me feel comfortable during the process. The staff was very helpful and outgoing in helping me purchase my new car. They were very friendly and made me feel comfortable during the process. More

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Great experience Harold, Haywood and Stuart were great to work with. The necessary "touchups" were well done by the service department and the entire process was grea Harold, Haywood and Stuart were great to work with. The necessary "touchups" were well done by the service department and the entire process was great! More

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Great experience Harold Mack went above and beyond...great experience, knowledgeable staff, willing to work with you, very accommodating...bought last two cars here an Harold Mack went above and beyond...great experience, knowledgeable staff, willing to work with you, very accommodating...bought last two cars here and will probably buy our third here too!! More

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Very Friendly I bought a vehicle about 3 weeks ago from this dealership. Everyone made me feel very comfortable and it was the best experience ive had at a car deal I bought a vehicle about 3 weeks ago from this dealership. Everyone made me feel very comfortable and it was the best experience ive had at a car dealership. I didn't feel pressured into buying something i didn't want. I told them what i was looking for and my budget and they found a car for me that i was satisfied with. They were really great and i hope to do business again with them in the future. More

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Wonderful The folks at Hyman brothers were very helpful and wonderful to work with! Really worked hard to get me what I wanted! I would defiantly return when lo The folks at Hyman brothers were very helpful and wonderful to work with! Really worked hard to get me what I wanted! I would defiantly return when looking for a used car. More

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Turned a stressful situation into a good experience I hate buying cars because I always feel like I am being ripped off or I am being pressured into buying something I am not to sure about.. Harold Mach I hate buying cars because I always feel like I am being ripped off or I am being pressured into buying something I am not to sure about.. Harold Mach and Stuart Beach made the experience about trying to help me make the right decision for myself. It was all a no pressure sale.....Thanks to you both! More

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I purchased a 2011 Audi S4 from this dealership. My experience with Hyman Bros. proceeded very nicely from my first contact with Stuart Beach. He was very helpful, seemed to listen rather than impose experience with Hyman Bros. proceeded very nicely from my first contact with Stuart Beach. He was very helpful, seemed to listen rather than impose his questions on me and provided what proved to be accurate information about the car. I took an extended test drive which included a run down my favorite performance car run. Stuart was a trooper down that stretch as I put the car through some extra-normal driving maneuvers. Since they sell all varieties of cars, he was not as well versed about Audi as an Audi dealership salesperson might be, but he was pretty close. They gave me very competitive pricing for the two cars I traded which ultimately influenced me to buy their car over a lower priced 2011 Audi S4 at another dealer that had a few features I actually liked a better. Once we settled the financials, Stuart moved very quickly to get me and my car on the road. This is where things kind of fell apart for the entire dealership. Stuart passed me off to their financial and DMV paperwork staff (Frank) and said that he was going to get gas in my new car. Forty minutes later I still had not even been spoken to by anyone in the financial area so I went looking for Frank. While I could not find Frank, the one employee I did find (name not known) was less than helpful, to put it mildly. So I went back to the lounge and a few minutes later Frank appeared and said that he was ready to help me. Frank was well prepared and I was out of his office in about 10 minutes. So, now it had been just under an hour since I had seen Stuart and my new car. But they were both nowhere to be found. Calls to several people (including Thomas Hyman) failed to unearth Stuart or my car. Finally, about 10 minutes after leaving Frank's office, Thomas Hyman located the car and brought it around to the door. It had not even been gassed up at that point so he went off to get the gas and about 10 minutes after that another employee returned with the car. It was quite the buzz kill to go through this last hour or so of being ignored. I certainly would have liked to feel more excited about my new car when I finally got into it. From all this lack of attention to detail, I had gotten the distinct impression that, once they had my money, they could care less about their customers. To his credit, however, Stuart called me about an hour after I left apologizing and explaining that he had been called off to help another customer and that the completion of my sale had slipped through the cracks. He handled it right and I have no ill will toward the dealership or any employee because of what happened. I am very pleased with the deal and the car. I would just caution you not to expect much if they are busy when you go in there. More

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