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Sue Fritz
114 Reviews
Dealership Experience
5 yrs, 2 mos
Industry Experience
5 yrs, 2 mos
Specialties & Trainings
Mazda Brand Ambassador
114 Reviews
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114 Reviews of Sue Fritz
January 01, 2026
Excellent, quick and friendly service. Best car buying experience ever. Will be the first Mazda dealer for our next car. Best car buying experience ever. Will be the first Mazda dealer for our next car. More
by JGPAMER
Verified CustomerOther Employees Tagged: Chance George, Jeff Blough
December 22, 2025
Good good good good good good good good good good good good good good good good good good good More
by rj13bh
Other Employees Tagged: Chance George, Michael Jones, Zack Klippi, Jeff Blough, Ajay Kern, Dana Bowman, Damian George, Tracy Schultz, James Jacobelli
November 27, 2025
Sue was fantastic to work with - she and Kerri made sure I had all the necessary info before I made the trip to the dealership, and it was a great deal. I was even able to get some of my own work done while I had all the necessary info before I made the trip to the dealership, and it was a great deal. I was even able to get some of my own work done while I waited. More
by michg
Other Employees Tagged: Zack Klippi, Keri Pediger
November 20, 2025
Another great service experience from Kenny Ross Mazda. This service department is extremely thorough when it comes to your vehicle maintenance and I have never once been told that they can’t duplicate any This service department is extremely thorough when it comes to your vehicle maintenance and I have never once been told that they can’t duplicate any problems that I have brought to their attention like I have had with other dealers in the past. More
by tclloyd25580
Other Employees Tagged: Zack Klippi, Jeff Blough, Tracy Schultz, James Jacobelli
November 01, 2025
I wouldn't buy a wheelbarrow from this dealership. I called them on 10/31/25 to inquire if a vehicle they had listed was available, the sales person (Niko) advised me that it was. I told him that my w I called them on 10/31/25 to inquire if a vehicle they had listed was available, the sales person (Niko) advised me that it was. I told him that my wife and I would be coming in the following day from Youngstown Ohio (a two hour drive) to look at it, the following day (Saturday 11/1/25) I called him at approximately 12:30 pm to ensure that it was still available. He insured me that it was, I advised him that we would arrive at the dealership around 1:30pm. Niko told us he would bring the vehicle to the front and prep it. When we arrived, Niko met us at the door and advised us the vehicle had just been sold, but they had many other vehicles to look at. He claimed he was going to call us. But he didn't. That would of been nice! he would of saved me a four hour round trip and $35 in gas and tolls, and saved me from wasting my Saturday. As far as I'm concerned Kenny Ross Mazda is the kind of Dealership that makes you hate buying a car, and I would never do business with them or recommend them to anyone. More
by johnalexi65
Other Employees Tagged: Chance George, Michael Jones, Tom Bechtell, Ajay Kern, Dana Bowman, Michael Manfredi, Jomayra Jimenez, Keri Pediger , Niko
November 01, 2025
Fantastic experience, consultants were very friendly and helpful, facility was clean and comfortable, all good! helpful, facility was clean and comfortable, all good! More
by jjciufo
Other Employees Tagged: Zack Klippi , William, King
October 25, 2025
This was an exceptional buying experience. The sales staff was low key and polite, and there were not the usual tricks for "what it would take to buy this car today." They met my needs and t The sales staff was low key and polite, and there were not the usual tricks for "what it would take to buy this car today." They met my needs and the car was just under the price I wanted to pay. I am happy with my purchase. More
by MARYERODMAN
Other Employees Tagged: Rafael Lewis, Zack Klippi
October 18, 2025
The experience from start to finish was fabulous. Susan was amazing and I can’t recommend her enough. Susan was amazing and I can’t recommend her enough. More
by elizabethm.ackman
Other Employees Tagged: Chance George, Jeff Blough, Tom Bechtell, James Jacobelli, Keri Pediger, Joe Woleslagle , Brian Boughter, The intern, I forget his name.
October 17, 2025
Sue Fritz sold me my CX-5 in 2022, and she was awesome. Super friendly, and easy to work with. Jim Jacobelli was great with getting my 2025 state inspection done, and he worked diligently with the warra Super friendly, and easy to work with. Jim Jacobelli was great with getting my 2025 state inspection done, and he worked diligently with the warranty company because my Heads Up display needed replaced. Jim also washed my husband's Mazda6 when he saw how dirty it was. My CX-5 is our 3rd Mazda from your dealership, and it won't be the last. More
by LESLIE.RAITH
Other Employees Tagged: James Jacobelli
September 28, 2025
Sue Fritz was an excellent sales lady. Everybody I dealt with was very friendly and competent. Everybody I dealt with was very friendly and competent. More
by erudi
Other Employees Tagged: Zack Klippi, Joe Woleslagle
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