Sue Kelly | Page 20

I had a recall on my Honda CRV and was a bit early, but was taken right in, and was told that it would take at least a couple of hours. Within a few minutes, I was escorted to the shuttle bus that brought was taken right in, and was told that it would take at least a couple of hours. Within a few minutes, I was escorted to the shuttle bus that brought me home. Then later, I was notified that my car was done and shuttle on its way For me to pick up my car. A multi point inspection was done as well as the fuel pump motor replaced, and the outside of my car was cleaned! I sincerely appreciated Susan Kelly’s Help in making this appointment so easy For me and enabling me to go home, Instead of a long wait. Much appreciated! Margaret Schmidt More

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I received very good help when my car needed diagnostic and repair work done. Robert Munson and phone staff and service desk staff were very helpful, communicated very well and explained the issues with p and repair work done. Robert Munson and phone staff and service desk staff were very helpful, communicated very well and explained the issues with plenty of knowledge. He and staff went above and beyond to help during a difficult time. More

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I am always confident that the service I receive at Lia Honda will be on point! Sue Kelly is truly a gem. She is knowledgeable and caring. I look forward to her warm presence as soon as I walk through the Honda will be on point! Sue Kelly is truly a gem. She is knowledgeable and caring. I look forward to her warm presence as soon as I walk through the door. John O’Donnell continues to provide expert care, guidance and service. I totally trust his workmanship and technical assistance. All technicians who have serviced my car have been stellar! I am truly grateful!! More

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Excellent service. Sue is the Best ! Always takes good care and gives solid sensible recommendations. You can always count on getting the job done right. care and gives solid sensible recommendations. You can always count on getting the job done right. More

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As soon as I pulled into the service dept. my car was thoroughly gone over and in the service office Sue Kelly took care of the necessary paperwork in order for my 2009 Honda Fit to get a needed brake jo thoroughly gone over and in the service office Sue Kelly took care of the necessary paperwork in order for my 2009 Honda Fit to get a needed brake job. She was welcoming and professional and when the job had been completed I was on my way home in no time. Susan Kelly made the whole process easy and comfortable. I so greatly appreciated that. More

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As always Susan Kelly was the best. She made sure my 2017 Odyssey was thoroughly prepared for a trip to CA in the near future. When I mentioned the trip she knew just the service I would need. I’ve known Su Odyssey was thoroughly prepared for a trip to CA in the near future. When I mentioned the trip she knew just the service I would need. I’ve known Susan since 1987 when we bought our first Honda. She was and is always wonderful to work with. When my daughter drove from CA to here, she wanted her Honda Sport to be serviced and she called Susan. She was well taken care of. She had Susan take care of her car again when she drove back home. She’s well appreciated by our family. Thank you Susan! More

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Jared Stoutenburg took care of some recall work I needed done. He made sure I felt at ease and totally confident in the work done. done. He made sure I felt at ease and totally confident in the work done. More

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I watched as the technician thoroughly checked over the vehicle to make sure I was going to be safe in my travels, this is the best service experience I have had at any dealership I will definitely return. vehicle to make sure I was going to be safe in my travels, this is the best service experience I have had at any dealership I will definitely return. More

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Susan Kelly. Had a recall. They reached out. Made appt. Took car in immediately, done in half time... Very good service experience. Very satisfied. Nice staff. Took car in immediately, done in half time... Very good service experience. Very satisfied. Nice staff. More

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I bought my first Honda in 2015 and am very happy with the service. Susan Kelly always takes such wonderful care of all my needs. The service I receive can not be better. the service. Susan Kelly always takes such wonderful care of all my needs. The service I receive can not be better. More

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