Suheil Katan
Suheil Katan at Koons Annapolis Toyota

Suheil Katan

General Sales Manager

Koons Annapolis Toyota

1107 West Street
Annapolis, MD 21401

3.3
83 Reviews

Suheil has worked for Koons since 2008.

3.3

83 Reviews

Write a Review

83 Reviews of Suheil Katan

April 03, 2026

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Great experience buying my car. See Scott K! Super helpful. Nigel, and the whole gang, made for an excellent car buying experience. More

by John L.
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Scott Kainoa

Apr 03, 2026

Koons Annapolis Toyota responded

Reading about your excellent experience purchasing the Toyota Grand Highlander Hybrid made our day. Suheil and the team were delighted to assist you throughout the process. Thanks for the glowing review, and we look forward to serving you again. Ronnie Howard General Sales Manager 410-268-6480 ext 14107 ron.howard@koons.com

March 07, 2026

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I attempted to negotiate a deal for a used car, which I am certain was marked with 4k. The used sales manager kindly offered me a counter-offer of $200. I respectfully informed him that I could purchase th More

by abaltimy
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No
Mar 11, 2026

Koons Annapolis Toyota responded

Hi Ahmed, we truly appreciate you sharing your experience with us. We sincerely apologize for not being able to meet your request for a discount on the Sonata, as we prioritize honesty and reliability in our pricing. Your feedback is invaluable in helping us enhance our guest-centric service, and we hope to have the chance to serve you better in the future.

Mar 23, 2026

Koons Annapolis Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Ronnie Howard General Sales Manager 410-268-6480 ext 14107 ron.howard@koons.com

August 15, 2025

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Michael and the whole team were excellent vary helpful with every step of the way. great buying experience. I would recommend my friends and family to buy from them More

by Dreamsbuilt4you
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Mikey Harris

Aug 18, 2025

Koons Annapolis Toyota responded

Thank you for recommending Michael and our team, and for choosing Koons Annapolis Toyota! See you next time.

April 01, 2025

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Don’t waste your time with this dealership. They’re asleep at the wheel. Spent a day there to buy a new vehicle. Why it took them a day I don’t know. Too busy eating their Taco Bell and talking More

by mcskram
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 02, 2025

Koons Annapolis Toyota responded

Mark, I'm truly sorry to hear about your frustrating experience. It sounds like we fell short in providing the efficient and attentive service you deserve. We appreciate your feedback as it helps us improve. If you'd like to discuss this further or have any questions, please reach out at your convenience. Thank you, Barbara Perez - Customer Relations Manager 410-268-6480 x 14102

August 31, 2024

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Great place to buy a car. Everyone was great and friendly especially Amanda. She was very charismatic she even went out of her way to make shore that I was happy with my purch More

by Larryveney0920
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 03, 2024

Koons Annapolis Toyota responded

Thanks for the positive feedback, Larry! We're glad to hear Amanda and the team at Koons Annapolis Toyota made your car-buying experience enjoyable. Enjoy your new ride!

July 17, 2024

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The person who assisted me on the first line(with(Brandon) was very helpful, and I appreciated him, but they eventually added another fee to me called mechanical breakdown warranty, which I More

by Marta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brandon

Jul 18, 2024

Koons Annapolis Toyota responded

Marta, I'm glad to hear Brandon was helpful, but I apologize for the unexpected fee. We strive for transparency and would like to address this issue with you directly. Please reach out when you can. Thank you, Barbara Perez - Customer Relations Manager - 410-268-6480 x 14102

March 17, 2024

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Very friendly and professional staff. Theresa Harris is a phenomenal service writer and I would HIGHLY recommend her!! More

by geentz69
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Viktor Beshidze, David Jacobs , Jason Myers

Mar 18, 2024

Koons Annapolis Toyota responded

We're delighted to know that you had a great experience with Theresa and our team at Koons Annapolis Toyota. Your recommendation means the world to us!

July 18, 2023

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Mikey Harris is a wonderful, patient salesperson. We were looking for a specific car and he found the exact one for us in one day. We genuinely appreciate his efforts to ensure that we got what we w More

by flyboy38
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mikey Harris

Jul 18, 2023

Koons Annapolis Toyota responded

Thank you for the kind words! We're glad that Mikey could assist you in finding the perfect car. We appreciate your business and hope to see you again at Koons Annapolis Toyota!

March 23, 2023

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Friendly as professional as always. I have no problem recommending Koons to everyone. I know that my car as well as myself are in the very best of hands. More

by walcoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tia Butler , Armondo in sales

Mar 23, 2023

Koons Annapolis Toyota responded

Our team is always happy to help you out in any way they can! Thank you for your continued support!

January 22, 2023

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Forced me to apply through Toyota Financing even when I had my own through my credit union. They "didn't trust my credit union would pay" 128 percent above the MSRP because of a $10,000 dealer mark-up they More

by Adnan Durrani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 23, 2023

Koons Annapolis Toyota responded

Adnan, I am very sorry to hear about your negative experience. We want the financing process to be smooth, seamless, and accommodating for our guests and it is disappointing that we missed the mark. We also do apologize it was not explained better about the key situation. Toyota is only giving one key at this time due to the chip shortage. Toyota will be contacting you directly when more become available and you will be able to go to any Toyota dealer to get the key. I did try to call you however your voicemail was not set up. If there is anything we can do to improve things from here on out, please don't hesitate to be in touch directly. Thank you, Barbara Perez - Customer Relations Manager - 410-268-6480 x 14102 barbara.perez@koons.com

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