Susan Eway

Great experience. Courtney Delmore our salesperson at Genesis of Danbury was very friendly and helpful. He kept in touch with us throughout the buying process. Courtney Delmore our salesperson at Genesis of Danbury was very friendly and helpful. He kept in touch with us throughout the buying process. More

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We had a good experience in 2017 with Eric on previous purchase so we came back to see Eric again & had a good experience again. purchase so we came back to see Eric again & had a good experience again. More

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Stay far away from this dealership!! I purchased a Hyundai Santa Fe sport from them and now the service manager refuses to service my vehicle. The first reason he gave was I gave them a poor review. T Hyundai Santa Fe sport from them and now the service manager refuses to service my vehicle. The first reason he gave was I gave them a poor review. The second excuse from their media manager was I was rude to their service staff. Do yourself a favor and stay far away this dealership. You know it’s bad when Hyundai corporate tells you there a lot of turmoil and turnover at the dealership. It’s unfortunate that they let the service manager be a bully but when your family owns the dealership it’s hard to be fired. The best thing this dealership ever did was tell me to go a different dealership for service!! What a world of difference when I went to a different dealer they actually fixed the issue that Danbury Hyundai caused and then refused to admit they did. Luckily the dealership I took it to put it in writing that Danbury Hyundai caused the issue. So in short stay away from them More

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eric was very informative and a pleasure to work with.he explained everything in detail and went out of his way to answer all of our questions. explained everything in detail and went out of his way to answer all of our questions. More

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The dealership is full of energy and excitement. The sales staff , GM and finance team are first rate. I have been buying new cars for over 35 years and the Hyundai experience was the best. sales staff , GM and finance team are first rate. I have been buying new cars for over 35 years and the Hyundai experience was the best. More

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Treatment of female spouse We have been waiting almost 3 weeks for $500 owed to us. As a 20 year customer of Hyundai, I can say this experience will turn me off for a long time. We have been waiting almost 3 weeks for $500 owed to us. As a 20 year customer of Hyundai, I can say this experience will turn me off for a long time. My spouse went into dealership to test drive a new Palisades, I told sales person we were NOT ready to purchase. My spouse was pressured to leave deposit. I called sales person back same day and told him, I was NOT purchasing the vehicle. He told me, he would take care of deposit. After talking to finance manage, who stated I would get from deposit back the day after our check cleared (which was 6/19/2020) and customer service executive, I still do not have my $500 deposit back. This started on June 18th?? More

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Horrible dealership I would never use them again or Horrible dealership I would never use them again or refer my friends or relatives. Management and finance manager are horrible to deal with. Poor Horrible dealership I would never use them again or refer my friends or relatives. Management and finance manager are horrible to deal with. Poor customer service More

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Super salesperson, delivered on the pricing. Nice people in general. Clean car delivered. John went over in detail how the car performs. True to their word on pricing. people in general. Clean car delivered. John went over in detail how the car performs. True to their word on pricing. More

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Roses are red violets are blue.I love my car and John Roses are red violets are blue. I love my car and John too.... Best sales men I’ve ever had by far. Helped me out in every single way possible. He Roses are red violets are blue. I love my car and John too.... Best sales men I’ve ever had by far. Helped me out in every single way possible. He made things happen for me without hesitation. Very hard working. Will be recommending him as well as the dealership. More

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My G80 My sales representative Courtney Delmore worked extremely hard to put my deal together. He was very professional and a joy to deal with. I would highl My sales representative Courtney Delmore worked extremely hard to put my deal together. He was very professional and a joy to deal with. I would highly recommend anyone interested in any of the Genesis cars to contact Courtney and let him work his magic to put together a great deal for you. More

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