Susan Flynn

Not impressed. I had a question about my lease; left three messages and sent a few emails to dealership. Never got a call back. Never got an email reply. I am about I had a question about my lease; left three messages and sent a few emails to dealership. Never got a call back. Never got an email reply. I am about to lease my 3rd BMW, and will NOT be considering Century West. Now they want me to renew lease with them...hahahaha. Yea, as if I would after I was ignored when I really needed help from the dealership. More

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Welcoming and professional environment staffed by helpful and courteous people. I arrived in a rainstorm and was offered lunch (it was taco truck day!) and dried off while they brought the car I came to see. and courteous people. I arrived in a rainstorm and was offered lunch (it was taco truck day!) and dried off while they brought the car I came to see. Susan was most effective and informative while helping me make the right decision for my purchase. I left the same afternoon with the car I had seen online. Seamless process and impeccable service. Very satisfied. More

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Susan was my sale rep and she was professional, responsive and very nice. I couldn’t be happier with the dealership and my sales rep. Thank you century west bmw. responsive and very nice. I couldn’t be happier with the dealership and my sales rep. Thank you century west bmw. More

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I recently purchased a new BMW here. First off, the place is immaculately clean and the people are nice. The car I bought was marked up 15% over the sticker price that was posted on Au First off, the place is immaculately clean and the people are nice. The car I bought was marked up 15% over the sticker price that was posted on Autotrader. They gave me $16,000 for my trade in and later listed it at $28,885 on their website as a used car. So would I recommend them? No. More

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Susan is very accommodating and very people person. We love her positive vibe. A sure asset indeed. She’s passionate about her job and i deed gives her best. We will be recommending your dealership to We love her positive vibe. A sure asset indeed. She’s passionate about her job and i deed gives her best. We will be recommending your dealership to other friends and relatives for sure. We will also make sure we will refer her and your dealership to everyone we know. More

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Everyone at Century I Bmw is great. This time we were buying a new X2 with Susan Flynn. She is exceptional and gave us quality guidance and care in helping us choose the right car for my Grandaughter. buying a new X2 with Susan Flynn. She is exceptional and gave us quality guidance and care in helping us choose the right car for my Grandaughter. I would only go to her for all new cars. Queynn was wonderful in the finance department helping us choose the right package. All in all an excellent day at Century BMS More

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Everyone who works there. From the greeter, the car loan person, Doug my service rep, the fellowship helped me with the loan car, was cordial, kind, helpful and friendly. Love bringing my car to Crntury person, Doug my service rep, the fellowship helped me with the loan car, was cordial, kind, helpful and friendly. Love bringing my car to Crntury More

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The vehicle I purchased is as advertised. It is beautiful. However, I am more impressed with the service. Susan and Nevi were awesome. They answered all of my questions and made me feel right at ho beautiful. However, I am more impressed with the service. Susan and Nevi were awesome. They answered all of my questions and made me feel right at home. Everyone else who partook in getting me the car that I chose was professional, polite and very helpful. Century West BMW gets two thumbs up. More

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It was a great first time leasing experience. I was so lucky to be partnered with Susan. She was honest and upfront. I told her what i wanted & she had the car ready upon arrival, she was outside ready to lucky to be partnered with Susan. She was honest and upfront. I told her what i wanted & she had the car ready upon arrival, she was outside ready to greet us and we went for a test drive all within the first 10 mins. We discussed numbers. Traded in my Honda and drive off with a 2021 BMW X3. The Finance Manager Mr. Le was cool as a cucumber and made closing the deal a breeze. He presented options for protecting the car which increased the price unexpectedly. I had a maximum and rather than saving more, I added the protection just in case. All-in-all very satisfied with the experience More

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Best Sales Advisor - Best dealership in Southern California Susan Flynn is an excellent/professional/experienced Sales Advisor. Everything was smooth and as promised. Everyone is beyond friendly and provides ou Susan Flynn is an excellent/professional/experienced Sales Advisor. Everything was smooth and as promised. Everyone is beyond friendly and provides outstanding customer service! Thank you! More

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