312 Reviews of Susan Tarquini
December 14, 2018
Peace of Mind from a Great Service Team My Civic was making a strange noise, and the Service Department let me bring it in without an appointment. The technician test drove and inspected it My Civic was making a strange noise, and the Service Department let me bring it in without an appointment. The technician test drove and inspected it quickly, and I was back on the road again. It turned out not to be a problem. More
December 14, 2018
quick reliable and friendly service I was taking without appointment. Nice welcome entrance. Patiently explain service details. Very positive experience. Excellent. Come back again and I was taking without appointment. Nice welcome entrance. Patiently explain service details. Very positive experience. Excellent. Come back again and recommend to my friends. thank you More
Other Employees Tagged: fred
December 11, 2018
Good Experience Sean DeSilva was a great customer service person. Picked up and returned car after part of repair service not done on initial visit. Efficient and pol Sean DeSilva was a great customer service person. Picked up and returned car after part of repair service not done on initial visit. Efficient and polite. More
Other Employees Tagged: Sean daSilva
December 11, 2018
Very attentive! I Purchased my 2014 Honda Accord last Nov 2017. Today I brought in for service. Abby (westborough) went above and beyond!! She was amazing! Thank I Purchased my 2014 Honda Accord last Nov 2017. Today I brought in for service. Abby (westborough) went above and beyond!! She was amazing! Thank you Abby! Kim More
Other Employees Tagged: Abby
December 11, 2018
Sean DeSilva should be commended for his excellent customer service. He kept me informed about my options, and didn't pressure me to make costly repair decisions should be commended for his excellent customer service. He kept me informed about my options, and didn't pressure me to make costly repair decisions on the spot. He has a kind, pleasant demeanor. I hated bringing my car in for service, but I loved working with Sean. More
Other Employees Tagged: Sean DeSilva and Susan (manager, I think)
December 06, 2018
Excellent Very good service with comfortable waiting area, great staff to schedule, and go over services with, nice online functionality for scheduling, I feel Very good service with comfortable waiting area, great staff to schedule, and go over services with, nice online functionality for scheduling, I feel comfortable getting my car serviced here. More
November 30, 2018
Friendly I brought our company car in for an overdue service. The folks were efficient and friendly. And despite the fact that you have Dunkin coffee thee, I I brought our company car in for an overdue service. The folks were efficient and friendly. And despite the fact that you have Dunkin coffee thee, I walked to Dunkin anyway...quieter. More
November 19, 2018
Very good job !!! I received from Herb Chambers by mail an offer of 4 tires for price of 3 and it was a pleasure to get this gift of 4 tires installed at the Herb Cha I received from Herb Chambers by mail an offer of 4 tires for price of 3 and it was a pleasure to get this gift of 4 tires installed at the Herb Chambers service center. In addition they checked my battery, and I got a new one installed too !!! Thanks a lot !!! Anatoliy More
Other Employees Tagged: Tereza Guzman, Thanks Tony Yuen !
November 14, 2018
Fast, pleasant, and great Chris was very knowledgeable and helpful. The work performed was excellent and I only had to wait a couple of hours in the waiting area. Chris was very knowledgeable and helpful. The work performed was excellent and I only had to wait a couple of hours in the waiting area. More
November 14, 2018
very professional, friendly and prompt I called on Friday and I was able to get an appointment for maintenance the next day. It's always a pleasure to see Tereza Guzman who is always so I called on Friday and I was able to get an appointment for maintenance the next day. It's always a pleasure to see Tereza Guzman who is always so helpful, knowledgeable and friendly. And the work on my car was done promptly. The car was returned clean on the inside and outside. And then I had a brief consultation with Robert Hall in service who was very knowledgeable and helpful. More
Other Employees Tagged: Tereza Guzman, Robert Hall

