Susan Tarquini | Page 24

B1 service The service department was able to quickly and efficiently perform aB1 service on my Honda Fit. The service specialist was particularly nice. I would The service department was able to quickly and efficiently perform aB1 service on my Honda Fit. The service specialist was particularly nice. I would highly recommend them. More

Report | Print

Service The service at this dealership is amazing, they took great care of me and my car. Had my car ready before the expected time frame. Amazing work! The service at this dealership is amazing, they took great care of me and my car. Had my car ready before the expected time frame. Amazing work! More

Report | Print

truely exceptional experience on the recent services Sean is really a professional and knowledgeable representative to work with. He clearly understood my issues and wrote exact service order I wanted. H Sean is really a professional and knowledgeable representative to work with. He clearly understood my issues and wrote exact service order I wanted. He showed me with charts and explained the parts that failed to work properly. Later he identified that the alternator belt was worn and need to be replaced, so he discussed with me and showed me a short belt that worn, and then I agreed to replace the belt. Overall it's a pleasure experience to be in the dealership to do services for my old car. I would recommend my friends to go there also. More

Report | Print

Always quick service Always able to get a early morning appointment, service is done fast with no issues, they wash and vacuum car. Very friendly and always reliable. Always able to get a early morning appointment, service is done fast with no issues, they wash and vacuum car. Very friendly and always reliable. More

Report | Print

Buying a new car Our whole experience was enjoyable and stress-free. Our salesperson, Brian McCaffrey, was honest, knowledgable and respectful of our budget and requir Our whole experience was enjoyable and stress-free. Our salesperson, Brian McCaffrey, was honest, knowledgable and respectful of our budget and requirements. We got a fair price without any attempts to sell us anything other than what we wanted. Apart from sales, we have always had great experience with the Service dept. and especially Tereza Guzman. More

Report | Print

Excellent customer service I came in for an oil change and I had my 4 month old with me. The service rep made sure I did not spend too long waiting for the car. I typically leav I came in for an oil change and I had my 4 month old with me. The service rep made sure I did not spend too long waiting for the car. I typically leave the car and come back for it but this time I was unable to. I was very greatful that the rep was able to get me out quickly. More

Report | Print

Awesome service! Keith was awesome! Super helpful throughout the entire process. He was clear and concise with expediting our purchase! Recommended to come here for yo Keith was awesome! Super helpful throughout the entire process. He was clear and concise with expediting our purchase! Recommended to come here for your purchase! More

Report | Print

Might as well bring sleeping gear for an oil change You can book a 10am slot and still wait 4 hours to get a simple oil change. Been here 3x and each time abs been the same. You can book a 10am slot and still wait 4 hours to get a simple oil change. Been here 3x and each time abs been the same. More

Report | Print

3.5 hr wait for an oil change. Very dissapointing. Was told 1.5hr wait for oil change and tire rotation on my new car. Was told they would call me. 2.5 hrs later nothing. I had to c Very dissapointing. Was told 1.5hr wait for oil change and tire rotation on my new car. Was told they would call me. 2.5 hrs later nothing. I had to call an ask...’still in the shop’. Went there and another 15 min wait just for them to bring the car around. So disrespectful of my time. Why not just tell me it’s gonna be three hours so I can plan my day...Car was fine but someone left a random dirty cleaning cloth in my car?!? nobody said ‘I’m sorry for making you wait’ once. More

Report | Print

DAMAGED MY VEHICLE I brought in my new (5 months) car for an oil change. And when i got it back there was damaged to the car and i was completely blown off by Susan Tarq I brought in my new (5 months) car for an oil change. And when i got it back there was damaged to the car and i was completely blown off by Susan Tarquini. My car looks like it was backed into and rubbed of against another car. I've recieved great service until today. A car is a BIG investment and for them to damaged it and Susan the service manager to basically tell me to just walk away is unacceptable. She proceed to say that many of their technicians called out and it was chaotic. That is not my problem. My car got hit while your team was servicing it. The preliminary check form I signed showed my car was fine. I just need this fixed. Unacceptable.... More

Report | Print