Susan Tarquini | Page 29

Honda CRV lease The overall experience was great. I had very bad luck at other dealerships, and Herb Chambers was quite the opposite! Everyone was great to work with, The overall experience was great. I had very bad luck at other dealerships, and Herb Chambers was quite the opposite! Everyone was great to work with, and made the process of leasing a car very easy! More

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very good and prompt I had hit my car on the rear and I was told what was needed to fix it for the dent and the scratch and it was fixed exactly. I had hit my car on the rear and I was told what was needed to fix it for the dent and the scratch and it was fixed exactly. More

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Oil change/ brakes I have purchased six cars from Herb Chambers since 1983. I have found that both the salespeople and service department is excellent. Sam Deroches is a I have purchased six cars from Herb Chambers since 1983. I have found that both the salespeople and service department is excellent. Sam Deroches is a true gem. He works extremely hard with customers to make the best deal possible for seller and buyer. I mostly work with Tereza Guzman in the service area. She is amazing! I have been impressed with her knowledge about automobiles and what needs to be done. I have been treated well and always bring my cars for service to Herb Chambers even though I mostly live on Martha's Vineyard now. Tereza should be highly commended for her work. Susan Tarquini is also wonderful. She takes time to meet with customers and to make sure things are running smoothly. I feel that the staff at Herb Chambers knows me personally and I can't say enough good things about this company. I recommend this dealership to many of my friends who have purchased cars there and use the service center. More

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friendly quick service, quick diagnosis and repair I always get excellent, quick, friendly service at Herb Chambers Honda Boston. I have all my service done there, and did so on my previous Civic until I always get excellent, quick, friendly service at Herb Chambers Honda Boston. I have all my service done there, and did so on my previous Civic until it died of old age. Susan was particularly helpful, as she diagnosed my problem immediately (and correctly). Theresa and other tech reps have been helpful in the past. I always recommend Herb Chambers Boston. More

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Great service - pleasant place to wait. Easy to get an appointment and wait times are minimal. Overall a good experience. I would have not problem recommending Honda service center of Bost Easy to get an appointment and wait times are minimal. Overall a good experience. I would have not problem recommending Honda service center of Boston. More

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Very satisfied The only thing I would recommend is showing the customer the filters that they said needed to be replaced. I had no way of knowing whether this was so The only thing I would recommend is showing the customer the filters that they said needed to be replaced. I had no way of knowing whether this was something that really needed to be done or not. More

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Excellent service Have been very pleased with the service, beginning with Teresa at the Service desk, who understands what needs to be done and can explain clearly the Have been very pleased with the service, beginning with Teresa at the Service desk, who understands what needs to be done and can explain clearly the work that has been done. More

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periodic maintenance i get good service which is why I return and also when I was replacing a Honda Accord with a Honda CRV I choose to purchase from Herb Chambers Honda o i get good service which is why I return and also when I was replacing a Honda Accord with a Honda CRV I choose to purchase from Herb Chambers Honda on Comm Ave because of the service. More

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great experience as before this is the third time i went to Herb Chambers for usual oil change and maintenance. everything went well. everyone i spoke to was very pleasant. also this is the third time i went to Herb Chambers for usual oil change and maintenance. everything went well. everyone i spoke to was very pleasant. also noticed some improvement in the waiting area. all is all, very satisfied with the experience. More

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No surprises; easy service visit I had an appointment just for an oil change and tire rotation, which was completed on time. And they also alerted me that the battery life is low and I had an appointment just for an oil change and tire rotation, which was completed on time. And they also alerted me that the battery life is low and needs to be kept an eye on, possibly to be replaced in 6 months. That's helpful advice that goes above and beyond the basic service. More

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