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Susanna Yim

Overview Reviews (1000) Inventory (640)

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Susanna Yim

Susanna Yim | Page 19

6 Years Honda Platinum Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊

4.9

1,000 Reviews

Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊

4.9

1,000 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (1000) Inventory (640)

Dealership Experience

13 yrs, 9 mos

Industry Experience

18 yrs, 9 mos

Languages Spoken

English

Korean

1000 Reviews of Susanna Yim

Write a Review

January 19, 2024

Dealership Rating

Employee Rating

Both Susanna Yim and the other helper were kind and understanding. They listened to what we wanted. understanding. They listened to what we wanted. More

by aestrada2497

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Susanna Yim

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Jan 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your experience. We're delighted to hear that Susanna Yim and our team were attentive to your needs. Your satisfaction is our top priority, and we appreciate your trust in us. If there's anything more we can assist you with, please don't hesitate to reach out. Safe travels!

January 18, 2024

Dealership Rating

Employee Rating

Very fast and awesome My experience was very fast simple & straight to the point. Very satisfied visit & straight to the point. Very satisfied visit More

by ramirezabigail04

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Susanna Yim

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Jan 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for sharing your positive experience with us! We're thrilled to hear that your visit was fast, simple, and straight to the point. Your satisfaction is our top priority, and we look forward to serving you again in the future.

January 18, 2024

Dealership Rating

Employee Rating

The most friendly, fast, and helpful dealership I’ve ever used - on, and the best deal by far of any other Honda dealership! used - on, and the best deal by far of any other Honda dealership! More

by J

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sal (sales manager) and Ramzi

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Jan 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear about your positive experience with our dealership. If there's anything else we can assist you with, please don't hesitate to reach out. Safe travels!

January 17, 2024

Dealership Rating

Employee Rating

Efficient process They are quick and fast in processing the documents. The document signing is also efficient the documents. The document signing is also efficient More

by jeesalares24

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Susanna Yim

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Jan 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We always appreciate receiving amazing ratings from our customers! Thanks for choosing our dealership and happy travels!

January 15, 2024

Dealership Rating

Employee Rating

Dealership is great! People were nice and friendly. Very comfortable environment. Keep it up! Also the service dept. do good job helping the customer of their needs. People were nice and friendly. Very comfortable environment. Keep it up! Also the service dept. do good job helping the customer of their needs. More

by markfisser300

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Susanna Yim

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Jan 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star rating made our day brighter, Mark! We're delighted you enjoyed your time with us. We're eager to make your next visit just as wonderful!

January 11, 2024

Dealership Rating

Employee Rating

Susanna was the greatest sakes person Norm Reeves Honda has. She’s very professional, straightforward and helpful. has. She’s very professional, straightforward and helpful. More

by Jpaz93

Purchase Time

Recommend Dealer

Other Employees Tagged: Francisco Garduno

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Jan 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We are thrilled to hear Susanna left such a strong impression. We'd greatly appreciate if you updated your rating to reflect the experience you had with her. Thank you for your time and business!

January 03, 2024

Dealership Rating

Employee Rating

Susanna was very helpful and kind! She listened to what we liked and our needs and concerns. She listened to what we liked and our needs and concerns. More

by xicana_09

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adrian P

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Jan 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that Susanna provided you with a helpful and attentive experience. We appreciate your business and look forward to serving you in the future.

December 21, 2023

Dealership Rating

Employee Rating

I had a great experience. Susanna helped me out. We drove to a different lot to pick up the car I wanted, She was very helpful and I had a second great experience at Cerritos Susanna helped me out. We drove to a different lot to pick up the car I wanted, She was very helpful and I had a second great experience at Cerritos Honda! Now I’m really driving the car I wanted. Thank you Susanna! More

by Natbarrios_73

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Dec 21, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your glowing review! We appreciate you sharing your feedback with us, and we're glad to hear Susanna made your time with us even better.

December 20, 2023

Dealership Rating

Employee Rating

friendly and helpful and knowledgeable I was so pleased with Cerritos Honda . They went above and beyond to helping us find the perfect car with Cerritos Honda . They went above and beyond to helping us find the perfect car More

by Aurora

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Susanna Yim

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December 15, 2023

Dealership Rating

Employee Rating

It was great. It was great. It was great. It was great. It was great. It was great. It was great. It was great. It was great. It was great. It was great. It was great. It was great. It was great. It was great. More

by wandermore

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Susanna Yim

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Dec 16, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the fantastic feedback! We're thrilled to hear that your experience with us was great. Looking forward to serving you again in the future!

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