Susanna Yim
Susanna Yim at Norm Reeves Honda Superstore Cerritos

Susanna Yim

6 Years Honda Platinum Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

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4.9
945 Reviews

Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊

Dealership Experience

12 yrs, 11 mos

Industry Experience

17 yrs, 11 mos

Languages Spoken

English English

Korean Korean

4.9

945 Reviews

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945 Reviews of Susanna Yim

July 05, 2025

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Employee Rating

My family bought a car with Susanna and had a great experience. She is the optimal salesperson, all straight-talk, no beating around the bush. We simply called, got great pricing (better than all the o More

by Nelson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jul 07, 2025

Norm Reeves Honda Superstore Cerritos responded

Straight talk, great pricing, and paper‑work in an hour—Nelson, you nailed it! Susanna’s thrilled you felt the love. Looking forward to welcoming your friends and family next!

July 03, 2025

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thanks to susanna i got my dream car love it she have good customer service nice and helpful More

by jaz
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Recommend Dealer
Yes
Jul 03, 2025

Norm Reeves Honda Superstore Cerritos responded

Dream cars deserve dream service. Glad Susanna hit the mark! Enjoy every minute behind the wheel, and drop by if you ever need anything else.

July 03, 2025

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Hands down to Susanna Yim. I had the fastest and least stressful car buying experience I’ve ever had. I contacted Susanna and within 10 min of negotiations, A great deal i cou More

by David O
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Recommend Dealer
Yes
Jul 03, 2025

Norm Reeves Honda Superstore Cerritos responded

Fast, easy, and fueled by Susanna’s expertise—that’s our winning trifecta! Thanks for trusting us with your purchase, and congrats on the smooth deal, David.

July 03, 2025

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Susanna is very nice helpful and funny sale person she help me on my suv good customer service she the person to go to when u want to buy are lease a car are suv More

by Macias
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Recommend Dealer
Yes
Jul 03, 2025

Norm Reeves Honda Superstore Cerritos responded

Susanna is always ready to share a laugh or lend a helping hand. Thanks for highlighting her superstar service. Enjoy your new SUV, and feel free to tag us in any pictures of it.

July 03, 2025

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Susanna Yim is professional, courteous and accomodating. She assisted me in the purchase of a quality product. She doesn't hard sell. More

by Richard V Cassman
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Recommend Dealer
Yes
Jul 03, 2025

Norm Reeves Honda Superstore Cerritos responded

Professionalism without the hard sell—that’s Susanna’s secret sauce! Thanks for noticing, and congratulations on your purchase.

July 03, 2025

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This is my second Civic assisted by Susanna Yim. She makes the process a real pleasure. More

by Richard V Cassman
Recommend Dealer
Yes
Jul 03, 2025

Norm Reeves Honda Superstore Cerritos responded

A second Civic and still smitten—now that’s loyalty! ❤️ Susanna is honored to be part of your Honda journey. Thanks, Richard, and enjoy!

July 03, 2025

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Susanna is very helpful lady go get ur car from her she help me out More

by amelia
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Recommend Dealer
Yes
Jul 03, 2025

Norm Reeves Honda Superstore Cerritos responded

Hi, Amelia. Susanna’s giving you a virtual high‑five! We love hearing that she made your experience easy. Wishing you endless smiles on the road ahead.

July 03, 2025

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Got my nice suv. Susanna was nice and helpful to me and my family we pick out what we want color and all that ks More

by Lupe
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Recommend Dealer
Yes
Jul 07, 2025

Norm Reeves Honda Superstore Cerritos responded

We love a happy family drive—congrats on your new SUV, Lupe! Susanna’s thrilled she could match you with the perfect model and shade. Can’t wait to see all the memories you’ll make with the new ride!

July 03, 2025

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Large inventory of cars multiple ways to finance an automobile through a diverse financial network addressing different credit levels More

by ale.canister
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Recommend Dealer
Yes

Other Employees Tagged: Jose Sanchez , Alex Atienzo

Jul 07, 2025

Norm Reeves Honda Superstore Cerritos responded

Thanks for highlighting our diverse inventory and finance network, Ale! Multiple credit levels? Consider it handled. Let’s make your next auto adventure just as seamless!

July 03, 2025

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Clean, prompt and accommodating dealership. They are also conveniently located close to my house and easily accessible for service appointments. More

by Farsavi
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Susanna Yim

Jul 07, 2025

Norm Reeves Honda Superstore Cerritos responded

Your praise makes our day! Clean facilities + prompt service + easy access = the trifecta. Can’t wait to welcome you back in your neighborhood dealership!

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